Strategic Logistics Operations Coordinator

About this role

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive.   Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.  

The Strategic Logistics Operations Coordinator serves as the strategic interface between Supply Management and plant operations, acting as the primary point of contact for transportation performance, service reliability, and driving continuous improvement. This role partners closely with internal stakeholders to ensure transportation strategies align with operational priorities while leveraging the logistics hub. The role includes leading strategic engagement with plant leadership to drive alignment, performance, and continuous improvement.

What you'll be doing:

Operational Partnership & Service Leadership • Act as the primary Logistics representative to assigned manufacturing plants and processes • Travels to assigned plants as a strategic supply management partner • Lead recurring strategic meetings with plant operations teams to review performance, align priorities, and drive continuous improvement • Serve as escalation point for transportation service issues and lead root cause resolution • Build strong cross-functional relationships • Support business operational objectives, projects and initiatives

Collaboration of Centralized Execution (Offshore Hub) • Direct India-based logistics hub for planning and execution • Ensure adherence to processes and service standards • Monitor execution quality and intervene as needed for escalation

Performance Management & Continuous Improvement • Own transportation performance including KPIs (On Time Pick Up, Tender Acceptance, On Time Delivery, Carrier Compliance, etc.) • Analyze trends and identify gaps • Drive continuous improvement initiatives • Identify Cost Reduction Opportunities

Systems & Visibility Enablement • Champion effective use of TMS (OTM) • Oversee data integrity and tracking • Support system enhancements and training

Proactive Issue Management • Anticipate disruptions and coordinate mitigation • Ensure clear communication of shipment status • Escalate systemic issues and recommend improvements

This position can be located in Hartsville, SC or Charlotte, NC.

We'd love to hear from you if: • Bachelor’s degree in Supply Chain, Logistics, Business, Finance, or related field • 2–5 years of experience in transportation or logistics • Strong stakeholder management and facilitation skills, including leading strategic operational reviews • Analytical mindset, Ability to work with large datasets and create actionable summaries • “Ownership” Mindset • Strong Problem-Solving Skills • Strong communication and presentation skills • Experience with TMS (OTM preferred) • Proficiency in Microsoft Office • Willingness and ability to travel approximately 15% to plant locations

Compensation:  This is a progression position, depending on experience and business need. Logistics Operations Coordinator I: The annual base salary range for this role is from $62,000 to $69,750. Logistics Operations Coordinator II: The annual base salary range for this role is from $77,440 to $87,120.  Senior Logistics Operations Coordinator: The annual base salary range for this role is from $95,680 to $107,640. 

At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee. Benefits • Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options • 401(k) retirement plan with company match • Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services • Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family • Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance • Tuition reimbursement

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

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