Strategic Account Manager - Business Applications

About this role

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

RSM US LLP is   seeking   to add a   Strategic Account Manager   to our Enterprise Sales Organization   to   focus on growing our   comprehensive suite of   business application consulting   services.   The Strategic Account Manager   is   responsible for   developing technology consulting accounts through the cultivation of client relationships, identification of cross-selling opportunities, and conversion of single-service engagements into comprehensive partnerships. This position requires presenting RSM’s full suite of solutions to senior leadership, coordinating   expertise   in digital transformation, and   optimizing   account value. Additionally, the Strategic Account Manager will concentrate on expanding the business applications client base by sourcing new opportunities, strengthening relationships with existing clients in this sector, and promoting adoption of RSM’s business application services as integral components of broader digital strategies.  

Success in this role requires building deep, multi-threaded relationships across the C-suite, positioning the firm as a primary partner for integrated technology and business transformation. By   leveraging   strong industry and technology   expertise , the role   identifies   high-value opportunities and aligns client business challenges with innovative solutions across cloud, data and analytics, AI, infrastructure, and managed services.  

The position also plays a critical role in orchestrating cross-functional teams to design, sell, and deliver complex, multi-service solutions, while   maintaining   a strong pipeline and   accurate   forecasting. Equally important is ownership of overall account health—ensuring client satisfaction, mitigating risks, driving successful renewals, and delivering measurable business outcomes that reinforce long-term partnerships and client advocacy.  

Responsibilities:   

• Identify ,   target   and sell RSM solutions to current RSM clients as well as prospective clients. These duties include responsibility for executing the sales plan and process, including coordination of all necessary resources to best position the firm to secure the business.   

• Implement team strategy for driving revenues with existing client accounts. Work with Partners, Directors and other client servers to prioritize existing firm clients and create client expansion account plans to include cross- selling of   opportunities outside of the service line where   appropriate .   

• Achieve stated growth goals (both client expansion as well as   net   reven ue   ret entio n ) through demonstrated mastery of service offerings, account plan execution ,   quarterly   busine ss rev iews , r el ation   map st rateg y ,   and sales process best practices implementation.   

• Work closely with local and national marketing resources to develop effective, targeted go-to-market plans for RSM clients as well as prospective clients within targeted markets and/or industries.   

• Develop and   maintain   a pipeline of client and/or new client opportunities that   meets   the Enterprise Sales Organization’s stated pipeline requirements.   

• Work closely with the Enterprise Sales Organization management to provide ongoing, required administrative reporting within the firm CRM, essential administrative requirements of the role, and active participation in team and/or firm meetings/calls/events   

Required Qualifications:   

• Bachelor’s degree OR direct relevant past selling experience

• Minimum 5 years of professional services sales and/or account management   se lling e x perience  

• Minimum 2 years of professional experience representing, client serving, managing or selling services 

• Proficient in Microsoft Office suite (Word, Excel, PowerPoint)   

• CRM experience for sales and/or account management application and requirements   

• Formal sales process training (consultative selling, solution-based selling, complex   sales   or related consultative selling approaches)   

• Demonstrated ability to lead a comprehensive and often complex sales process involving multiple internal resources and external decision-makers. Leadership in this role is   largely based   on influence and subject matter   expertise   rather than formal leadership roles or reporting lines   

Preferred Qualifications:      

• Experience within a consulting firm/accounting firm environment    

• 7+ years of account management, technology consulting account leadership, or strategic advisory sales experience in management consulting, systems integration, professional services, or technology-enabled business transformation.    

• Experience selling   Cloud-Native software solutions ( ie , NetSuite, Salesforce)  

• Experience selling One Microsoft   solutions  

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits .

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; a

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