Staff Software Engineer - OCR / Text Extraction

About this role

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to  hrgroup@netdocuments.co m  so our team members can review.

About NetDocuments

At NetDocuments, we're shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes. That's why we're building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge.

Our team is redefining what's possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industry's first and only legal context graph—a breakthrough that gives legal professionals and AI a richer understanding of how matters, documents, people, and knowledge connect across an organization while respecting enterprise-grade security, governance, permissions, and ethical walls.

Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, and employees are empowered to make a meaningful impact. Whether you're building products, serving customers, or supporting the business, your work helps shape the future of one of the world's most trusted legal technology platforms.

That commitment to our employees and customers has earned us recognition as one of the nation's top workplaces, including:

• Four consecutive appearances on the Inc. 5000 list of America's Fastest-Growing Private Companies

• Five-time Top Workplace USA winner

• Five-time Salt Lake Tribune Top Workplace

• Multiple Top Workplaces Culture Excellence awards recognizing innovation, employee appreciation, work-life flexibility, and compensation & benefits

If you're excited to solve meaningful challenges, work alongside talented colleagues, and help define the next generation of legal technology, we'd love to meet you.

What You’ll Do

NetDocuments is seeking a Staff Full Stack Software Engineer to play a pivotal role in shaping the future of our next-generation document management systems. As a senior technical leader, you’ll drive the design, architecture, and delivery of scalable, event-driven platforms that power mission-critical frontend and backend solutions for our global customer base.

This role is ideal for an engineer who thrives at the intersection of backend architecture, cloud-native infrastructure, and full stack development—someone who builds production-ready applications at scale while guiding teams toward technical excellence. You’ll collaborate with product, design, and engineering leadership to define the direction of our systems and integrate cutting-edge technologies, including AI-driven services and event-based data pipelines.

If you’re passionate about building resilient systems, mentoring engineers, and driving innovation in how organizations manage and interact with their documents, this is your opportunity to make a lasting impact.

You will: Technical Leadership & Architecture

• Set technical direction for our document content extraction and transformation team, establishing patterns for scalable, secure, and performant systems on AWS.

• Lead architectural decisions that use OCR technologies such as Tesseract and Apryse OCR.

• Drive initiatives that improve scalability, performance, and reliability of the product while considering and implementing changes that control costs without impacting customer satisfaction.

• Guide the evolution of our content extraction and transformation technology stack as the business and customer needs mature and scale.

• Make critical technical decisions that balance user experience, performance, security, and maintainability.

Product Design and Build

• Design and implement event-driven architectures using AWS services, Kafka, and modern data pipelines.

• Build production-grade applications across C#/.Net, AWS services, and document extraction/transformation technologies.

• Design and implement scalable APIs (REST, GraphQL) that power our front-end and enable third-party integrations.

• Integrate AI-driven services and emerging technologies to enable greater backend efficiencies and increase customer productivity.

• Build the product to enable seamless, scalable, and flexible semantic search capabilities.

• Ensure security, performance, and compliance considerations are applied across all implementations.

Problem Solving & Ownership

• Solve complex technical challenges from real-time customer experiences and issues to event-driven document processing at scale.

• Take full ownership of initiatives from concept through production and ongoing evolution.

• Make sound architectural decisions by weighing trade-offs with reasoning that stands up over time.

• Proactively identify and address technical debt before it impacts the team.

Build and Optimize Systems

• Write high-quality, well-tested code across the full stack with emphasis on maintainability.

• Design resilient systems that maintain uptime and performance as we scale globally.

• Implement observability through logging, metrics, and telemetry to proactively triage issues.

• Monitor and optimize performance at scale, identifying bottlenecks and implementing solutions.

• Create comprehensive technical documentation including architectural diagrams and design decisions.

Collaboration & Mentorship

• Partner closely with product management to translate requirements into technical solutions.

• Mentor engineers across experience l

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