Staff Product Manager, Invoicing

About this role

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber, they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn't like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers.

Getting paid is one of the most important moments in a small business's workflow.

For many home service businesses, the job is not done until the money is in the bank. But getting paid can still be slow, manual, and harder than it should be. Invoices go out late. Checks get delayed. Owners spend time chasing money instead of running their business.

That's where Jobber Payments comes in.

We're looking for a Staff Product Manager, Invoicing to set the long-term strategy for how small businesses send invoices, reduce outstanding balances, and get paid faster. This is a high-impact, highly senior individual contributor role at the intersection of product leadership and deep domain expertise. You'll define the vision for Jobber's invoicing and collections experience, align cross-functional partners around multi-year bets, and raise the product craft of the teams you work alongside.

THE TEAM

Fintech is one of the fastest-growing parts of Jobber, and a core strategic priority for us as a company. We're investing in this growing area because we believe embedding financial tools within our product deepens our ability to help small businesses be successful.

Whether it's helping small businesses get paid using Jobber Payments, getting access to capital to invest in growth, or offering financing to our customers' customers, we believe small business owners should have seamless access to financial tools that allow them to thrive.

Simply put, we care much more about our customers than any financial institution ever will. That's our superpower.

THE ROLE

We're looking for a Staff Product Manager, Invoicing who brings deep product expertise, strong strategic instincts, and the ability to lead through influence across a complex, multi-team domain.

In this role, you'll define the strategy and long-term direction for one of the most important parts of Jobber's financial workflow: invoicing. You'll look across the full customer journey—from how Pros create and send invoices, to how they follow up on outstanding balances, reduce delays, and build better habits around how they get paid—and identify the structural bets that will drive durable impact at scale.

You'll be expected to operate with high autonomy, shape the thinking of other PMs and leaders, and connect Jobber's invoicing strategy to the broader fintech and business roadmap. This is a role for someone who sees around corners, frames the right problems before others do, and brings others along with clarity and conviction.

AS A STAFF PRODUCT MANAGER, INVOICING, YOU WILL:

- Define and own the long-term vision and strategy for Jobber's invoicing and collections experience, aligning it with Jobber's broader fintech and business goals.

- Identify the highest-leverage structural opportunities across the invoicing and collections workflow, from invoice creation and delivery through follow-up, tracking, and payment collection.

- Lead cross-functional alignment across multiple product teams, driving shared understanding of priorities, trade-offs, and sequencing across a complex domain.

- Elevate product thinking across the team—shaping how other PMs frame problems, evaluate options, and make decisions in the invoicing and get-paid space.

- Partner deeply with Design, Engineering, Data, Risk, Payments Operations, Sales, and GTM to move from strategy to execution on high-impact initiatives.

- Use qualitative and quantitative insights to form deep conviction about where the biggest opportunities lie and what success looks like.

- Balance near-term delivery with long-term strategic bets, ensuring Jobber is building toward a durable competitive advantage in invoicing and collections.

TO BE SUCCESSFUL, YOU SHOULD HAVE:

- Extensive product management experience, with a proven track record of owning and evolving complex, high-usage product areas with significant business accountability.

- Experience operating at a staff or principal level—defining strategy across multiple teams or product areas, influencing without authority, and shaping org-wide product direction.

- Deep familiarity with customer-facing workflow products in SaaS or platform businesses, ideally in billing, invoicing, payments, or other operational domains.

- Exceptional product sense and strategic rigor. You operate well ahead of the team, see structural patterns others miss, and consistently make better bets than most.

- The ability to connect deep customer insight to long-term business strategy and communicate that clearly to senior stakeholders and cross-functional partners.

- Strong leadership and influence skills, with demonstrated experience aligning multiple teams and senior stakeholders around a shared directio

Similar jobs

• Staff Product Manager, Billing — Pinterest · Remote
• Staff Product Manager (Accounts & Billing) — Netlify · Remote
• Staff Product Manager, Payments — Stripe · Remote
• Staff Product Manager - Payments — Nium · San Francisco
• Product Manager, Billing — Omadahealth · Remote
• Staff Product Manager, Finance Applications — Reddit · Remote
• Staff Product Manager — Assured · Remote
• Staff Product Manager — Zocdoc · New York, NY