Staff Product Designer

About this role

Job Description Summary:

The Coca-Cola Company is building a modern product organization for a business that operates at extraordinary scale. Our ambition is not simply to digitize existing workflows. We are building the products, platforms, and intelligent capabilities that will shape how The Coca-Cola Company serves customers, accelerates growth, and operates in the future. 

That means designing experiences that help customers do business with us more seamlessly, give sales and service teams better insight and decision support, and connect the workflows and data behind a complex operating system. The work spans customer experience, service enablement, sales experience, operations, and growth — with opportunities to build entirely new capabilities in areas like personalization, automation, AI-assisted workflows, and decision intelligence. 

We’re bringing together Product, Engineering, Design, and Data in small, empowered teams with ownership from discovery through delivery and iteration. Design and research are central to this shift, helping teams understand how people actually work, simplify complex systems, and create experiences that are coherent, useful, and built for impact. 

This is a chance to help define what great product design looks like inside one of the world’s most iconic brands: deeply practical, beautifully crafted, and built for a business where digital and the physical world meet every day.

What You Will Work On  Staff Designers at The Coca-Cola Company operate across product areas, not just within one. Your scope will span:  • Digital enterprise and consumer experiences across The Coca-Cola Company's global brand portfolio 

• Sales, service, and operational tools used by the teams who run the business day to day 

• The design system and shared experience frameworks that give our products coherence at scale 

• AI-enabled and intelligent product experiences as we integrate emerging capabilities across our platform 

• The design practice itself: how we work, how we grow designers, and how we earn influence across the organization  

You will not be heads-down on a single product area. You will be the connective tissue across teams, the person who sees the whole board and makes the right calls about where design needs to go next. 

Responsibilities  Strategic Design Influence and Leadership   • Co-create product strategy with product management and engineering partners for your areas, shaping vision and roadmap from the start, not after the fact

• Craft UX direction across multiple product areas, ensuring coherence, quality, and user-centricity across multiple user types

• Anticipate and break down organizational and technical resistance, navigating ambiguity with confidence and earning trust through sound judgment 

• Executive-level communication on design strategy, crafting narratives that land with senior leadership and move stakeholders to alignment 

Design Craft and Innovation   • Develop seamless, scalable design solutions that prioritize customer value and address complex, interconnected needs 

• Work with Design leader and team to establish our design system, ensuring it evolves to meet the demands of a growing, global product portfolio 

• Model exceptional craft standards and hold a high bar for quality across every experience the team ships 

• Introduce and champion new design approaches, tools, and methodologies, including AI-assisted design, that help the team move faster without sacrificing rigor 

Practice Building and Governance   • Create and maintain governance practices around design systems, accessibility, and experience standards 

• Partner with Product and Design leadership to define how design works at Coca-Cola: the rituals, frameworks, and ways of working that make the team effective and scalable 

• Scale your expertise: Identify gaps in practice maturity and proactively close them, building systems, workflows or infrastructure that allows other designers to do their best work 

Mentorship and Talent Growth   • Mentor and develop design craft and experience strategy on the team, actively investing in the growth and evolution of design at The Coca-Cola Company

• Lead critique, feedback, and review processes that raise the quality of the team's work and develop design judgment across the organization 

• Foster a culture of experimentation, reflection, and continuous improvement, making learning a visible and valued part of how the team operates 

Cross-Functional Influence   • Build deep, trusted relationships with product, engineering, data, and research partners at the most senior levels 

• Secure stakeholder buy-in through compelling storytelling and a track record of delivering outcomes, not just artifacts 

• Represent the design organization in strategic conversations across the business, advocating for user-centered approaches with clarity and credibility 

What We Are Looking For  Required   • 8-10 years of product design or UX experience, with at least 2 years operating at a staff, principal, or design lead level 

• Education: Bachelor's degree or equivalent practical experience

• A portfolio demonstrating strategic design and thought leadership on complex, high-impact digital products with measurable business and user outcomes 

• Proven ability to co-own product strategy alongside product management and engineering, shaping direction from the top down, not just responding to it 

• Experience contributing to or significantly evolving a design system and the governance practices around it, especially how embedded AI components work within and across platforms. Know the difference between traditional UX, AI in UX and Agentic UX principles and why they matter, with examples.

• Strong storytelling and communication skills: you can tailor your message to any audience and consistently earn alignment from senior stakeholders 

• Demonstrated success mentoring or peer-coaching designers and influencing team capability, not

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