Sr. Workplace Operations Administrator

About this role

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division The KLA Global Workplace Services (GWS) team is passionate about enabling the business goals and company culture through the delivery of workplace environments and services that foster teamwork, innovation and productivity. Our team runs a worldwide portfolio of over 3 million square feet, 135 sites and over 12,000 employees. In addition to ensuring the workspace and manufacturing facilities operate seamlessly, this group also provides employee and site services, such as cafeteria, transportation, security, and safety. The team is responsible for all construction and site improvement work to enable the business needs as well as align with the financial requirements.

Job Description/Preferred Qualifications The Sr. Workplace Operations Administrator provides coordination and administrative support to the Global Workplace Services organization. The role supports workplace operations through documentation management, workplace systems administration, supplier coordination, financial processing, reporting, and project support activities. Working under the direction of GWS Leadership and Facilities Managers, the position helps facilitate workplace services and operational processes across supported locations.    While the position works closely with workplace operations, service providers, and business stakeholders, it is an Individual Contributor Role. This position provides administrative, coordination, reporting, and systems support to the Global Workplace Services organization. The role does not include responsibility for personnel management, vendor contract ownership, operational decision-making, budget ownership, or direct management of facilities operations.

Essential Responsibilities: Workplace Operations Support  • Support the delivery of workplace services across assigned U.S. locations. 

• Assist with workplace requests, employee moves, onboarding activities, office changes, and workplace readiness efforts. 

• Facilitate communication between employees, business partners, landlords, service providers, and GWS leadership regarding workplace-related activities. 

• Track service requests and maintain records of workplace activities. 

• Coordinate follow-up activities and escalate unresolved issues to appropriate stakeholders. 

• Maintain workplace documentation, service records, and operational files. 

• Support a safe, efficient, and customer-focused workplace environment through timely communication and coordination. 

Supplier Coordination and Administrative Support   • Assist with coordination of Integrated Facilities Management (IFM) suppliers and workplace service providers. 

• Track work orders, preventive maintenance activities, and service requests within workplace management systems. 

• Prepare supplier performance reports, KPI summaries, and SLA tracking documentation for management review. 

• Coordinate vendor scheduling and site access activities. 

• Maintain supplier records, service matrices, and supporting documentation. 

• Escalate service concerns or performance issues to Facilities Managers or GWS leadership as appropriate. 

• Support documentation associated with supplier meetings, reviews, and operational discussions. 

Workplace Technology and Data Administration  • Maintain accurate workplace information within Integrated Workplace Management Systems (IWMS), CMMS platforms, and related workplace technologies. 

• Support data quality efforts through routine record maintenance and validation activities. 

• Assist with system testing, training coordination, user support, and documentation updates. 

• Generate recurring dashboards, reports, and metrics using established reporting processes. 

• Maintain standard operating procedures, user guides, and system documentation. 

• Support workplace technology adoption and process consistency initiatives. 

• Document user feedback and system enhancement requests for management review. 

Financial and Administrative Support  • Process and track purchase requisitions, purchase orders, invoices, and related documentation. 

• Maintain records associated with operating expenses, workplace services, and supplier agreements. 

• Support invoice reconciliation, payment tracking, and financial recordkeeping activities. 

• Maintain lease records, critical dates, and property-related documentation. 

• Provide administrative support for financial reporting and budget tracking activities. 

• Support office openings, closures, and workplace changes through coordination and documentation management. 

• Maintain organized records related to workplace contracts, expenditures, and service agreements. 

Project and Program Support  • Provide administrative and coordination support for workplace projects and operational initiatives. 

• Maintain project schedules, action-item logs, milestone tracking tools, and project documentation. 

• Coordinate communications among project managers, business s

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