Sr Sales Ops Analyst

About this role

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

Due to our continued growth, we are seeking a seasoned Sales Strategy and Operations professional to join our team. In this role, you will define and scale operational best practices, support sales strategy and planning, and drive data-informed decision-making across the sales organization. You will partner closely with sales management to assess business health, design and interpret key performance metrics, and identify opportunities to capture untapped market potential.

To succeed in this role, you need a solid understanding of sales processes and industry best practices. This is important, especially in a fast-growing environment. You should be able to predict how product releases, changing coverage models, and sales policy changes will affect the sales team. Then, you must turn that insight into effective sales execution and oversight. You will also lead system enhancements and reporting initiatives needed to establish, track, and present key sales performance indicators to senior management.

What You Will Be Doing

• Analyze business health and present data-driven recommendations to senior management to support strategic decision-making and investment planning

• Design and interpret key performance metrics, identify areas of weakness, and develop targeted plans to address gaps

• Identify untapped market potential and design and implement sales plans to capture growth opportunities

• Design and implement sales coverage models for the direct sales team, including territory alignment and forecasting

• Perform ad hoc analysis to support sales strategy, planning, and executive-level reporting

• Implement best practices that drive simplification, efficiency, and productivity improvements for sales users

• Manage core sales operations functions including user setup, territory management, forecasting, and data hygiene

• Conduct sales leader training sessions and develop change management materials to drive adoption of new processes and tools

What You Bring

• Deep technical expertise in Salesforce with experience in related cloud-based or web-based technologies

• Bachelor's degree and 3-5 years of experience in Sales Operations, Business Systems Analysis, or a similar function

• Self-starter mentality with the ability to shift priorities quickly, solve problems creatively, and deliver quality results under tight deadlines

• Excellent written and verbal communication skills, including receptive listening and the ability to present complex ideas clearly to both technical and non-technical audiences

• Strong collaboration skills, with demonstrated ability to work across virtual and global cross-functional teams

• Strong data and analytics acumen, with demonstrated ability to synthesize large datasets into actionable insights, build reporting frameworks, and drive data-informed decision-making across sales and revenue operations

• Proficiency in SQL and BI tools (e.g., Tableau, Looker, Power BI, or similar), with hands-on experience writing queries, manipulating data, and delivering compelling dashboards and reports for stakeholders at all levels

• Proven change management and process transformation experience, with a track record of leading adoption across complex organizations

• Proactive, forward-thinking mindset with a solid creative problem-solving aptitude

• End-to-end implementation and support experience with global business systems, from requirements gathering through testing and production rollout

Bonus Points

• Location: Remote (Mountain or Central time zone highly preferred)

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is: $89,100 — $140,900 USD

The typical starting salary range for this role in the select locations listed above is: $106,800 — $168,900 USD

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balan

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