Sr. Program Coordinator

About this role

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The University of Miami/UHealth Department of Orthopedics has an exciting opportunity for a full time Program Coordinator to work in Miami, FL. The Senior Program Coordinator provides administrative support to faculty and acts as a liaison between faculty, students, and other Universities. This position assists in the development, monitoring, and reporting of departmental budgets.

CORE JOB FUNCTIONS • Works closely with students to continuously evaluate their learning experience and improve quality and value of the program.

• Registers students for courses using University procedures and systems.

• Acts as an academic advisor for students in the program and as a career advisor for prospective and continuing students.

• Develops strategic partnerships with external entities and organizations.

• Creates monthly budget reports to ensure operations are within plan.

• Assists with database maintenance and enrollment management.

• Ensures administrative processes and associated forms for instructor services are completed in a timely manner.

• Responds to various instructor requests and telephone, email, and internet submissions for all programs.

• Prepares faculty payroll for the program.

• Plans and participates in open houses for the department.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

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This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS Education High School Diploma or equivalent/relevant experience, certification or license   Experience: Minimum 3 years of relevant experience required

Department Specific Functions

Overview : The Department of Orthopaedic Surgery has established a program for collecting general health and disease specific questionnaires from its patients.  The Program Coordinator would be responsible for monitoring participation across multiple clinics and working with clinic staff and faculty to maximize patient participation.  The coordinator will work with IT staff and software vendor to troubleshoot system failures and enroll new providers.  There is an opportunity to participate with residents and faculty in database research.  This is a good opportunity for college graduates interested in pursuing a career in medicine, but who are not yet ready to apply for an advanced degree.

Role : Coordinate and supervise collection of Patient Reported Outcome Instruments (questionnaires) across department. When needed, assist in contacting patients to increase participation. Supervise submission of data to national registries. Assist faculty and residents in accessing data for quality assessment and improvement projects, as well as research projects. Meet with division representatives to assess needs, report performance, and develop strategies to improve performance. Meet weekly with Dr. Lebwohl, or other faculty supervisor to review status of project

Metrics : Percent patient participation at initial contact and at predetermined follow up intervals. Successful submission of Registry data.

Knowledge, Skills and Abilities: • Good interpersonal skills.  

• Experience in medical database research would be an advantage.

• Core requirements: education associates degree, BA or BS preferred

• Proficiency in computer software and database management (i.e. Microsoft excel)

• Experience in medical database research preferred

#ED-LI1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff

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