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Sr Product Analyst, PLM - Shockwave Medical

Johnson & Johnson

Santa Clara, CA, US$109k – $175khybrid

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About this role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Technology Product & Platform Management

Job Sub Function: Business Systems Analysis

Job Category: Scientific/Technology

All Job Posting Locations: Santa Clara, California, United States of America

Job Description: Johnson & Johnson is hiring for a Sr. Product Analyst, PLM – Shockwave Medica l to join our team located in Santa Clara, CA.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Position Overview The Sr. Product Analyst focused on Product Lifecyle Management (PLM) will work closely with Quality, Document Control and R&D (PCM) business leaders to understand requirements for the PTC Windchill implementation. You will collaborate with business users, project managers, and vendor resources to define requirements and translate them into user stories. 

Essential Job Functions • Understand user challenges and system opportunities; translate them into detailed user stories, requirements, and defect reports. Create supporting documentation such as process flows, mockups, and system-specific functional design guidance.

• Evaluate requests for technical feasibility and procedural compliance before accepting work into the backlog. Facilitate cross-functional discussion to gain consensus on how to proceed for unique incidents.

• Serve as the Product Analyst (PA) by setting priorities, defining scope, and communicating the future roadmap and vision to globally distributed developers, testers, and stakeholders.

• Partner with technical and business teams to analyze root causes, assess impact and develop holistic solutions.

• Partner with Product and Platform Product Manager(s) to maintain a deep understanding of business processes and priorities, ensuring team delivery aligns with business value and needs.

• Identify, manage, and address dependencies across teams while working closely with business stakeholders, and the Product Manager.

• Act as a primary spokesperson to business users and program leadership regarding production system status, issues, and escalations.

• Identify and implement continuous improvement opportunities to streamline processes, enhance tools, maximize business value.

• Cultivate a collaborative, inclusive, and Credo-based culture by modeling company values and valuing diverse perspectives.

Requirements • Bachelor’s degree or equivalent experience required; degree in Information Technology, Computer Science, Business, Engineering. or related field preferred.

• At least 5 years of experience as Product Analyst delivering technical solutions for business problems by driving alignment between business and technical partners.

• At least 7 years of PLM domain experience, including at least 2 years supporting  PLM in the medical device industry.

• Experience in GxP systems and Computer System Validation in a regulated environment.

• Experience mapping business processes and documenting associated requirements.

• Experience with incorporating user feedback into backlogs.

• Strong understanding of the software development lifecycle (SDLC), and Agile methodologies, such as Scrum, SAFe, and Kanban.

• Experience presenting sprint outcomes and solution recommendations in an Agile environment. Experience with project and program management practices

• Experience leading junior colleagues, vendor resources. and/or external consulting resources.

• Excellent verbal and written communication skills, including the ability to engage executives, cross-functional and global stakeholders.

• Ability to communicate technical concepts to non-technical partners and empower teams to deliver results.

• Ability to think strategically and tactically, resolve problems, prioritize effectively, and maintain organization and discipline across teams during delivery.

• Ability to operate in a fast-paced environment with agility, adaptability, composure, and sound judgment under pressure.

• Ability to work independently and deliver results with minimal supervision.

Additional Information • The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this po

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