Sr. Operations Manager

About this role

Join a team that shares your calling   At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. 

FTE: 1.0, Shift: Day, Schedule: 8am-4pm

Position Summary The Senior Operations Specialist Provider Enterprise is a pivotal role at MultiCare, responsible for operational leadership and successful delivery of system-wide initiatives. In this position, you will work with executive-level sponsors and stakeholders to provide oversight to operations, support development of initiatives, and promote company culture and strategic vision. Responsibilities: • You will lead operational initiatives and project teams • You will be accountable for the successful completion of assigned complex initiatives, meeting time and budget requirements • You will manage ongoing MHS programs as needed • You will be responsible for the operational communication and organizational communication for assigned initiatives and programs • You will develop project plans for assigned projects including the development of the project budget plan

Requirements: • Master’s degree in relevant field preferred • Project Management Professional (PMP) Certification preferred or ability to get within one (1) year of hire • Minimum five (5) years of project management and/or process improvement experience required, experience in a healthcare setting preferred • Experience in quality improvement and cost reduction projects preferred

Why MultiCare?     Rooted in the local community   Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.    Growth and education   Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.    Well-being and support   Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.    Living our values   Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.    Belonging for all   Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.    Pacific Northwest lifestyle   Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $101,545.60 - $146,140.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here .

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