Sr. Manager, Salesforce Software Development

About this role

At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment. This is what we call the Veracyte way – it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions.

Our Values:

• We Seek A Better Way : We pursue bold ideas, embrace complexity, and keep pushing forward.

• We Make It Happen : We act with urgency, deliver with excellence, and always find a way.

• We Are Stronger Together : We engage with empathy, align around what's best for Veracyte, and celebrate as one team.

• We Care Deeply : We show up with integrity, kindness, and respect for one another.

The Position:

We are looking for a results-oriented and technically proficient Senior Manager of Software Development to lead a dynamic team of developers specializing in Salesforce, AWS, and other key software technologies. This person is responsible for leading the design, delivery, and ongoing support of enterprise Salesforce solutions that enable business growth, operational efficiency, and high-quality user experiences. This role manages a team of Salesforce engineers, developers, administrators, and technical leads while partnering closely with product owners, business stakeholders, architecture, security, infrastructure, and other technology teams.

The Senior Salesforce Engineering Manager provides both technical and people leadership, ensuring Salesforce platforms are scalable, secure, reliable, and aligned with business priorities. This individual is expected to guide complex initiatives, make sound technical decisions, develop talent, and drive continuous improvement across Salesforce engineering practices.

Key Responsibilities:

Leadership and Team Management

• Lead, mentor, and develop a team of Salesforce engineers, developers, administrators, and technical leads.

• Set clear expectations, provide regular feedback, and support career development for team members.

• Foster a collaborative, accountable, and inclusive team culture.

• Manage team capacity, resource planning, hiring, onboarding, and performance management.

• Encourage engineering best practices, innovation, and continuous improvement.

Salesforce Platform Delivery

• Oversee the design, development, configuration, testing, deployment, and support of Salesforce solutions.

• Ensure Salesforce implementations are scalable, maintainable, secure, and aligned with enterprise architecture standards.

• Partner with business and product teams to translate business needs into technical solutions.

• Manage delivery across multiple Salesforce clouds and capabilities, such as Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Health Cloud, Financial Services Cloud, or custom Salesforce applications.

• Ensure solutions are delivered on time, within scope, and with high quality.

Technical Strategy and Architecture

• Provide technical direction and decision-making for Salesforce platform design and engineering.

• Partner with enterprise architects and technical leads to define long-term Salesforce platform strategy.

• Evaluate technical options and provide recommendations, including risks, trade-offs, dependencies, and implementation impacts.

• Ensure proper use of Salesforce native capabilities, custom development, integrations, automation, and data models.

• Promote reusable components, standard patterns, and sustainable platform design.

Delivery, Operations, and Support

• Manage multiple complex projects, enhancements, and sustainment activities in parallel.

• Oversee release management, deployment planning, environment strategy, and DevOps practices for Salesforce.

• Ensure production issues are triaged, communicated, and resolved in a timely manner.

• Drive operational excellence through monitoring, documentation, process improvement, and root-cause analysis.

• Maintain platform reliability, performance, security, and compliance.

Cross-Functional Collaboration

• Build strong relationships with business stakeholders, product owners, technology partners, vendors, and leadership.

• Communicate clearly with both technical and non-technical audiences.

• Facilitate decision-making across teams when priorities, scope, or technical approaches need alignment.

• Serve as a trusted advisor on Salesforce capabilities, platform constraints, delivery options, and best practices.

• Support change management and adoption efforts for Salesforce solutions.

Governance, Compliance, and Best Practices

• Ensure Salesforce engineering work follows company standards for security, data privacy, compliance, documentation, and quality.

• Establish and maintain development standards, code review practices, testing expectations, and deployment controls.

• Support audit, validation, and regulatory requirements as needed.

• Monitor Salesforce platform usage, licensing, integrations, and technical debt.

• Identify opportunities to simplify, modernize, and improve the platform.

Who You Are:

Required Qualifications

• 8+ years of experience in software development, application engineering, or enterprise technology delivery.

• 3+ years of experience in a technical leadership or management role, leading development teams or technical programs.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

• Significant experience delivering Salesforce solutions in an enterprise environment.

• Prior experience managing or leading Salesforce engineering teams.

• Strong understanding of Salesforce platform capabilities, configuration, customization, integrations, security model, data model, and release management.

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