Sr. Legal Technology Operations Manager

About this role

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Are you looking for a work environment which encourages teamwork and where you are respected, supported, challenged, and can grow and advance your career? If your answer is “yes,” you should join T-Mobile’s All-Star Legal Team!

This role serves as the technology and AI strategist for an assigned legal practice area, partnering with practice leadership to define how technology can transform how the practice operates — while maintaining hands-on delivery ownership and accountability for practice area technology outcomes.

What you’ll do in your role. • Develops complex applications and technical solutions using low code, no code, and AI tools to deliver strategic outcomes for the assigned practice area; brings a proactive point of view on where emerging technology can transform practice operations — not just responding to known problems – to practice leadership. Owns adoption outcomes; tracks utilization and surfaces barriers to leadership. • Develops a deep understanding of how Legal professionals work, where friction lives, and what outcomes matter most to practice leadership; creates a requirements framework that addresses both known friction points and longer-term strategic outcomes. Maintains trusted relationships at the practice lead level and ensures practice priorities are visible in the Legal Ops technology roadmap. • Partners with IT, Legal Ops, and external vendors to support practice area technology needs; proactively engages practice area Legal professionals to surface opportunities they may not have articulated; serves as the connective tissue between Legal Ops infrastructure and the day-to-day realities of the practice. • Owns the full technology roadmap for the assigned practice area — defining priorities, sequencing initiatives, managing timelines, and coordinating resources; connects practice area investment decisions to the broader Legal Ops technology strategy; delivers their technical solutions on time while ensuring there is clear scope, measurable outcomes, and appropriate stakeholder visibility.

The experience you’ll bring. • Bachelor's Degree and 5 years of related work experience OR a combination of education and experience deemed equivalent (Required) • 4-7 years Consulting and legal operations experience. (Preferred) • 4-7 years Hands-on experience with low-code/no-code development platforms and workflow automation tools, with the ability to design and iterate on solutions without heavy reliance on engineering resources (Required) • 4-7 years Technical Program Management. Experience managing complex, cross-functional programs from initiation through delivery, with a track record of translating ambiguous business needs into structured, executable plans (Preferred)

Knowledge, Skills and Abilities : Required • AI Tools and Strategy:  Hands-on experience using AI assistants and LLM-based tools (e.g., Claude, ChatGPT, Microsoft Copilot) to accelerate analysis, drafting, and workflow design. • Low Code/No Code Development:  Proficiency with platforms such as Microsoft Power Platform (Power Apps, Power Automate, Power BI), or comparable tools. • Technology Roadmap Development • Requirements Gathering • Stakeholder Management • Program Management • Change Management • Workflow Automation • Solution Design

Preferred/Plus • Legal Industry Knowledge:  Familiarity with how corporate legal teams operate, common practice area structures (e.g., litigation, contracts, employment, IP), and legal-specific tooling (matter management, contract lifecycle management, e-billing). • Python or scripting experience:  For lightweight data manipulation or automation tasks beyond the scope of no-code tools. • Legal Technology Platforms:  Experience with legal technology platforms, including matter management, contract lifecycle management (CLM), and document management systems (DMS).

• At least 18 years of age • Legally authorized to work in the United States

Travel : Travel Required (Yes/No): Yes

DOT Regulated : DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No  

Total Target Cash Earnings Opportunity: $135,700 - $244,720

National Base Pay Range: $118,000 - $212,800

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. 

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ369588&paradox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. 

At T-Mobile, our benefits

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