Sr. Key Account Manager - Energy Transition (Remote)

About this role

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Position Summary The Senior Key Account Manager,  Energy Transition is responsible for developing, protecting, and growing strategic OEM relationships in high-growth clean energy and distributed power applications. This role serves as the primary commercial owner for selected strategic accounts and drives profitable growth by building trusted relationships across executive, engineering, quality, procurement, operations, and program management stakeholders. The role combines customer intimacy, disciplined project execution, technical curiosity, and selective business development to convert complex opportunities into repeatable, scalable revenue across IDEX pneumatic blowers, vacuum pumps, compressors, valves, and integrated subsystem solutions.

Success requires deep listening, multi-threaded account management, structured follow-through, effective communication and the ability to align cross-functional resources to support demanding customer programs without compromising margin, quality, or delivery commitments.

Essential Duties & Responsibilities: • Own and grow a portfolio of strategic Energy Transition OEM accounts, serving as the primary commercial relationship owner and internal account quarterback. • Develop and execute multi-year key account plans covering stakeholder map, application needs, customer programs, revenue/margin outlook, risks, competitive position, and share-of-wallet opportunities. • Build customer intimacy through disciplined multi-threaded engagement across engineering, procurement, supply chain, operations, quality, program management, and executive leadership. • Lead regular customer business reviews, program reviews, technical/commercial alignment meetings, and internal action reviews to ensure commitments are clear and closed-loop. • Identify, qualify, and convert new opportunities within existing strategic accounts and adjacent clean-energy applications by understanding customer systems, specifications, pain points, and decision criteria. • Partner with engineering, product management, quality, operations, customer experience, and finance to support launches, capacity planning, delivery commitments, design-in activity, and issue resolution. • Lead commercial execution including value-based selling, pricing strategy, quotation discipline, long-term agreements, contract negotiation, and escalation management. • Manage complex project timelines, customer milestones, qualification requirements, launch risks, and cross-functional deliverables with strong project management discipline. • Maintain accurate CRM data, account plans, sales forecasts, opportunity stage discipline, and pipeline health metrics; use 80/20 thinking to prioritize high-impact activity. • Capture and communicate voice of customer insights to inform product roadmaps, quality priorities, capacity plans, and broader market strategy. • Represent Performance Pneumatics professionally at customer sites, technical reviews, industry forums, and internal leadership reviews.

Skills & Attributes: • Relationship management: ability to build durable trust, credibility, and access across many customer stakeholders and internal functions. • Customer intimacy: listens deeply, understands explicit and unstated needs, maps decision dynamics, and anticipates customer risks before escalation. • Project management: manages actions, owners, timing, risks, launch milestones, and follow-up across complex customer programs. • Business development: identifies adjacent opportunities, builds value hypotheses, develops business cases, and expands share-of-wallet without losing focus on current account execution. • Commercial acumen: understands pricing, margin, contract terms, forecast quality, and profitability tradeoffs. • Technical aptitude: able to understand engineered industrial products, applications, specifications, and customer system requirements. • Influence without authority: brings internal teams together around customer priorities and creates accountability across functions. • Communication: clear, concise, executive-ready communication with strong meeting preparation, recaps, and action tracking. • CRM and data discipline

Behaviors: • Customer-First Ownership : Acts as the CEO of assigned accounts; owns outcomes, not just activity. • Strategic Execution : Translates account objectives into prioritized actions, resources, and measurable milestones. • Stakeholder Agility : Tailors message and engagement approach for engineering, commercial, procurement, operations, quality, and executive audiences. • Collaboration : Mobilizes cross-functional teams and creates alignment without relying on authority. • Resilience : Maintains composure through long cycles, urgent escalations, changing specifications, and production pressure. • Ethical Judgment : Protects customer trust and company interests with integrity, transparency, and sound judgment. • Results Orientation : Maintains focus on profitable growth, conversion quality, customer retention, and execution excellence.

Education & Experience: • Bachelor’s degree in engineering, science, business, or related technical field preferred; equivalent experience considered. • 7+ years of experience in OEM sales, key account management, technical sales, program management, or business development in engineered industrial products. • Demonstrated success managing complex strategic accounts with multiple stakeholders, long sales cycles, negotiated agreement

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