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Sr. Fulfillment Consultant

Shipmonk

Fort Lauderdale, Florida, USonsite

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About this role

ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

Senior Fulfillment Consultant

Location: Onsite at a ShipMonk office — Fort Lauderdale, FL; Fort Worth, TX; Louisville, KY; Pittston, PA; or Las Vegas, NV — or Remote

Reports To: Senior Vice President of Sales

ShipMonk is one of the fastest-growing names in eCommerce fulfillment, and there's more pipeline to close than we have closers to work it. If you want to build a real book of business, love the hunt and a good negotiation, and want uncapped upside in a category that isn't slowing down, this is your seat.

This is a full-cycle, high-impact closing role for sellers who want ownership of the deal from first call to signed contract, backed by a company that invests heavily in the tools, team, and brand that make winning easier. We focus on mid-market and enterprise merchants in Apparel, Health & Beauty, and Supplements, and we're adding to this team because of our continued success in the market.

The company behind you

When you walk into the room, you're representing a category leader merchants already want to hear from:

• 3M+ sq ft across 12+ fulfillment centers on three continents

• $365M in growth funding, 2,300+ team members globally, bootstrapped and profitable with real stability behind your paycheck

• Business of the Year (South Florida Business Journal), Deloitte Technology Fast 500 , and multi-year Inc. 5000 . ShipMonk is a brand that opens doors

• Proprietary technology: our AI-powered platform gives merchants a real-time, unified view of inventory and orders. It’s the control and visibility they need to succeed

• Committed to the future: we invest over $10 million annually in R&D, so our technology and services keep evolving for the merchants who plant roots with us

• Already fulfilling for brands you know: Dr. Squatch, LiquidIV, Nutrafol, Arctic Cool, Create Wellness

What you'll do:

Own the full sales cycle

Run point on every stage of the deal, from first conversation to signature. Deliver sharp, solution-oriented presentations built around each prospect's real pain points, negotiate service agreements with confidence, and close new business with urgency and professionalism.

Build and work a serious pipeline

Generate and qualify leads through proactive outreach and networking. You’ll work hand in hand with a dedicated SDR team feeding you meetings so your calendar stays full of the right conversations. Build a pipeline aligned with ShipMonk's ideal customer profile, and keep it moving.

Win trust fast

Establish and grow relationships with prospects, representing ShipMonk's brand and our get-sh*t-done mindset at every step. Become the person your prospects trust to get their supply chain right.

Solve real problems

Dig into a prospect's operational challenges and creatively position ShipMonk's platform to solve them. Think fast, act decisively, and keep deals moving forward even when the path isn't a straight line.

Master the product

Know ShipMonk's services and solutions cold, and present them in a way that makes the value obvious. Stay sharp on pricing, the competitive landscape, and what makes ShipMonk different.

Support and Resources

You are not doing this alone. We invest in a full support system so you spend your time selling, not scrambling.

• A dedicated SDR team: reps sourcing and qualifying meetings so your pipeline stays full without you doing all the prospecting yourself

• A solutions team: partners with you on technical scoping, tour support, and solution design throughout the deal cycle

• A pricing team: quoting support, margin analysis, and competitive deal structuring so every proposal is priced to win and built to close

• Marketing that warms the door: brand awareness, content, and campaigns that drive inbound demand and give you warmer doors to knock on

• A partnerships network: a growing network of strategic partners and referral sources bringing warm, pre-qualified introductions straight to your pipeline

• Reference customers: a deep bench of happy clients across categories, ready to speak to why they chose and stayed with ShipMonk

Your toolkit

We've built a modern, automated tech stack that takes the busywork off your plate so you can focus on what actually moves deals: selling.

• End-to-end sales stack: a connected stack covering research, prospecting, RFP management, and pipeline management, so nothing falls through the cracks

• Contact databases: direct access to contact and account databases to build target lists and get to the right person fast

• AI-powered selling: built-in AI tools that draft outreach, summarize calls, and handle the administrative grind, so you get hours back every week

• LinkedIn Sales Navigator: a company-provided subscription to prospect, research accounts, and build relationships where your buyers already are

• Automation that lightens the load: workflows across the sales process that cut manual data entry and admin, so more of your day goes to selling

What you'll need:

We hire hungry, proven sellers. If you've built pipeline and closed new business and you want a bigger book with real support behind you, keep reading.

• 4+ years of sales, business development, or account executive experience in a fast-paced environment in the Fulfillment or Logistics industry

• A proven track record of developing leads and closing new business

• Strong communication and interpersonal skills

• High proficiency navigating CRMs (Salesforce preferred) and sales engagement tools

• Excellent organizational and time-management abilities

• The ability to think analytically, negotiate service agreements, and adapt to a dynamic environment

• A collaborative team player with a strong sense of business acumen

• Passionate, energetic, and driven to exceed goals

• Willingness to be onsite up to 5 d

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