Sr. Director - Transformation Portfolio Management

About this role

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.   Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Senior Director - Transformation Portfolio Management leads the Transformation Office's portfolio management function and is accountable for SHI's most strategic, executive-sponsored transformation initiatives, known as Lighthouse Programs, as well as the enterprise portfolio governance processes that determine which initiatives are funded, prioritized, sequenced, and delivered.

This role serves as the strategic control tower and governance backbone for SHI's transformation portfolio, overseeing portfolio prioritization, intake and demand management, executive visibility, resource planning, governance, and value realization. The Senior Director is responsible for ensuring that SHI invests in the right initiatives at the right time and achieves measurable business outcomes from multi-year, enterprise-wide transformation programs that fundamentally reshape operating models, technology platforms, and business processes.

Role Description • Lead SHI's enterprise transformation portfolio from intake through prioritization, sequencing, governance, delivery oversight, and benefits realization, ensuring investments align with strategic business objectives and deliver measurable value.

• Direct the Transformation Portfolio Management function and provide portfolio-level orchestration, executive visibility, and execution discipline across a select group of high-impact, multi-year Lighthouse Programs.

• Design, implement, and oversee the transformation intake and demand management process, evaluating requests based on strategic alignment, business impact, urgency, effort, dependencies, and organizational capacity.

• Establish and maintain qualification criteria for Lighthouse Programs, ensuring only initiatives meeting defined strategic, financial, and scope thresholds enter the transformation portfolio while partnering with the IT PMO on routing all other demand.

• Lead portfolio prioritization and trade-off decisions by balancing strategic objectives, business value, dependencies, capacity constraints, and delivery considerations. Continuously evaluate portfolio performance and recommend initiative reprioritization or retirement as business needs evolve.

• Operate as a strategic peer to the Senior Director, IT PMO, collaborating on the design and execution of a dual-PMO operating model, including governance structures, escalation paths, dependency management, and executive reporting.

• Establish and facilitate executive governance forums, including Steering Committees, portfolio reviews, ELT updates, and decision-making sessions to support strategic execution and proactive risk management.

• Lead portfolio- and program-level coordination across Lighthouse Programs, partnering with Program Leads, Product Managers, ERP and IT leaders, and business sponsors to ensure scope, schedule, and value commitments are achieved.

• Embed benefits realization and adoption measurement into transformation initiatives to ensure value is sustained beyond implementation and that Lighthouse Programs consistently achieve committed scope, schedule, and budget objectives.

• Provide enterprise-wide visibility into portfolio health, risks, dependencies, resource capacity, and business outcomes through outcome-driven reporting and executive dashboards.

• Own portfolio-level resource and capacity planning, proactively identifying constraints and enabling informed prioritization decisions across initiatives.

• Serve as the primary escalation point for cross-program risks, delivery challenges, and resource conflicts while facilitating decisions that protect enterprise outcomes.

• Manage the portfolio operating cadence, including weekly program reviews, monthly portfolio reviews, quarterly executive steering committees, and executive leadership reporting.

• Partner with Finance, Product Management, ERP leadership, Learning & Development, Change Management, Communications, and the IT PMO to ensure initiatives are appropriately governed, executable, and aligned to organizational objectives.

• Enable and support Agile, Waterfall, and hybrid delivery methodologies based on program complexity, risk, and business requirements.

• Lead, mentor, and develop senior Program Management and Business Analyst talent within the Transformation Portfolio Management function, establishing clear career pathways, capability expectations, and organizational effectiveness.

• Serve as a trusted advisor to executive leadership, including the CEO, CFO, ELT, and business unit leaders, providing strategic guidance, portfolio insights, risk assessments, and executive-ready recommendations to support informed decision-making.

​ Behaviors and Competencies • Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.

• Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.

• Business Acumen: Can provide strategic guidance and insights to drive overall business success.

• Communication: Can lead and model exceptional communication at all levels of the organization, develop and im

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