Sr. Director, Strategic Accounts

About this role

The Opportunity Adobe is driving its next phase of growth by building deep, dynamic partnerships with our most strategic global accounts—helping them reinvent customer and employee experiences, rationalize operations and technologies, and accelerate innovation. We are seeking a Sr. Director to lead Adobe’s Strategic Partner Accounts (SPA) organization: a portfolio of 11 of our highest-value global customers spanning Ad Agencies, Technology Hyperscalers, and System Integrators. This is Adobe’s only sales team with full cross-cloud ownership of both Creative & Productivity and Customer Experience Orchestration (CXO) revenue across a global account set.

You will lead a team of 22—including 2 First-Line Managers, 11 Global Account Directors (each owning a single account end-to-end), and 9 Account Directors—and serve as the senior executive face of Adobe to the world’s most consequential organizations.

What You’ll Do

Portfolio Strategy & Executive Leadership • Establish and lead 3+ year joint account strategies and roadmaps, aligning enterprise objectives, investment priorities, and measurable outcomes across all SPA accounts.

• Define and reinforce joint governance models ensuring alignment and executive sponsorship across each global account.

• Develop and maintain C-suite relationships that support priority initiatives, remove barriers, and accelerate long-term account growth.

• Lead executive-level storytelling and performance communications to both business and IT audiences.

Growth, Adoption & Value Realization • Own aggregate SPA portfolio revenue performance across all clouds—driving durable growth, long-term retention, and full cross-cloud expansion.

• Drive adoption of Adobe’s newest capabilities—including agentic AI, CX Enterprise, and Firefly Enterprise—by translating them into each account’s transformation priorities.

• Orchestrate the account lifecycle globally from vision and strategy through sales, post-sales implementation, and sustained consumption.

Co-Innovation & Market Opportunity Development • Establish account-specific frameworks to identify, evaluate, and execute co-innovation opportunities that respond to emerging market needs.

• Coordinate high-impact executive engagements: company visits, strategic briefings, joint ideation workshops, and Adobe Summit activations.

• Partner with Adobe Marketing to drive engagement plans and events that deepen executive sponsorship across the portfolio.

Leadership, Operating Model & Team Orchestration • Lead and develop 2 FLMs, coaching them to operate independently with commercial authority; build the overall team’s capability to engage at executive level across complex, global accounts.

• Establish and maintain operating cadence—pipeline governance, QBRs, account planning—that drives predictability and accountability without administrative burden.

• Act as the internal champion for the SPA organization—aligning Services, Product, Marketing, and Finance to resource and prioritize the portfolio appropriately.

• Evolve the SPA operating model in partnership with senior leadership as the team’s charter, account scope, and strategic purpose continue to develop.

What You Need to Succeed

Successful engagement will be defined by durable revenue growth across the SPA portfolio, increasing C-suite executive sponsorship depth, team performance and development, and the maturation of SPA’s strategic identity within Adobe’s broader go-to-market. • 15+ years of validated experience in enterprise technology sales across professional services and multi-solution SaaS, with deep experience in ad agency holding companies, technology hyperscalers, or global system integrators.

• 8+ years directly leading high-performing sales teams of 10+ people; proven track record developing first-line managers into strong, independent leaders.

• Track record managing large, complex global accounts with full cross-cloud or multi-product ownership and sustained revenue growth.

• Outstanding executive presence and presentation skills—ability to engage and influence C-level stakeholders in the world’s most sophisticated organizations.

• Exceptional written communication and analytical skills; ability to operate as a senior liaison across Sales, Services, Support, Product, and Marketing.

• Strong understanding of marketing technology, content supply chain, and emerging agentic AI capabilities as they apply to enterprise transformation.

• Experience navigating organizational change and evolving operating models while protecting team performance and morale.

• Willingness to travel up to 35%.

About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability,

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