Sr. Category Manager, Technology Services

About this role

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role

We are seeking a seasoned Senior Category Manager to own our Technology Professional Services category end-to-end. This is a high-visibility, high-impact role for a practitioner who combines deep market expertise in Tech Services with the executive presence and relationship skills to serve as a true strategic partner to the business. You will be the go-to authority on best practices, structure and negotiate complex, multi-phased Technology Services agreements, and drive the full sourcing and category management lifecycle — from strategy through supplier performance.

The right candidate is simultaneously a credible thought leader and a hands-on executor: someone who can walk into a room with a CIO or a SVP of Technology, earn their trust, and then translate that partnership into measurable sourcing value.

Key Responsibilities

Strategic Category Leadership • Own the end-to-end Technology Professional Services category strategy, encompassing staff augmentation, managed services, consulting, outsourced development, and related tech labor models. • Define multi-year category roadmaps aligned to business technology investments, organizational priorities, and evolving market capabilities. • Serve as the recognized subject-matter expert and trusted advisor to senior technology, finance, and operational stakeholders on market trends, supplier capabilities, and emerging service models. • Proactively identify category opportunities and bring forward-thinking, data-backed recommendations without waiting to be asked.

Complex Contracting & Deal Structuring • Lead the structuring and negotiation of sophisticated, multi-phased Technology Services agreements — including MSAs, SOWs, outcome based delivery frameworks, T&M and fixed-fee constructs, and hybrid commercial models. • Design contract frameworks that appropriately balance business flexibility, risk allocation, IP protection, data security, and performance accountability. • Drive favorable commercial outcomes on pricing benchmarks, rate cards, SLAs, KPIs, governance cadences, and exit provisions. • Oversee the full SOW lifecycle within Fieldglass (or equivalent VMS), ensuring compliant intake, structured approvals, and active management against scope and spend.

Sourcing Execution & Category Management • Design and lead competitive sourcing events (RFI, RFP, RFQ) for Technology Professional Services engagements of varying scale and complexity. • Apply best-in-class sourcing methodologies: total cost of ownership analysis, should-cost modeling, supplier scorecarding, competitive benchmarking, and market intelligence. • Build and maintain a rationalized, tiered supplier ecosystem — balancing preferred-vendor depth with competitive tension. • Manage supplier performance through structured governance, KPI/SLA tracking, QBRs, and continuous improvement initiatives.

Stakeholder Partnership & Thought Leadership • Establish yourself as an embedded strategic partner to Technology, Engineering, Finance, Legal, and HR leaders — understanding their roadmaps and ensuring sourcing strategy is a true enabler. • Translate business requirements into sourcing and commercial strategies that stakeholders trust and champions. • Influence sourcing adoption and procurement policy compliance through credibility and education, not just process enforcement. • Communicate complex commercial and market insights clearly and persuasively to audiences ranging from project managers to C-suite executives.

Value Delivery & Analytics • Deliver and track measurable value: cost savings, cost avoidance, risk mitigation, cycle time improvements, and supplier quality gains. • Provide monthly savings forecasts and maintain a transparent pipeline of category initiatives with expected timelines and outcomes. • Leverage data and analytics tools (Power BI, Tableau, spend analytics platforms) to generate actionable category insights and support decision-making. • Establish, monitor, and report on KPIs and category health metrics to leadership.

Risk, Compliance & Process Excellence • Proactively identify and mitigate sourcing, supplier, contractual, and operational risks across the Technology Services portfolio. • Champion procurement policy adherence, ethical sourcing standards, and regulatory compliance. • Continuously improve sourcing processes, tools, and templates — bringing structure and repeatability to complex, bespoke engagements.

Required Qualifications

• Degree or equivalent and typically requires 7+ years of relevant experience.

Desired Experience • 7-10 years of progressive experience in strategic sourcing, category management, or procurement, with a minimum of 5 years focused specifically on Technology Professional Services. • Demonstrated track record structuring and negotiating complex, multi-phased Technology Services agreements at significant scale (consulting, managed services, staff augmentation, outsourced development). • Proven ability to influence and partner with senior technology and business stakeholders in a fast-paced, matrixed environment. • Experience managing the full SOW lifecycle within a VMS platform (Fieldglass preferred).

Technical & Domain Skills • Deep knowledge of the Technology Professional Services market: vendor landscape, commercial models (T&M, fixed-fee, milestone, outcome-based), rate card benchmarking, and industry pr

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