Specialty Healthcare Enrollments Specialist - RemitConnect

About this role

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range Hourly: $23.80 - $27.65 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to responsible for managing the daily operational duties of health plan and insurance payer remittance and payment enrollment activities.

Essential Functions • Complete remittance and payment enrollments process with commercial and government health plans for existing clients

• Monitor applications, requests, and follow-up as needed to complete enrollments within expected timeframes

• Effectively communicate to clients and internal stakeholders

• Maintain payer website and clearinghouse access credentials

• Actively identify problems and opportunities for improvement, appropriate solutions, and involve necessary stakeholders

• Support healthcare client and health plan requests via email and phone

• Perform other duties as assigned

Knowledge, Skills & Abilities Required • Basic knowledge of Salesforce or CRM solutions, including knowledge of best practices

• Strong attention to detail, as well as critical thinking skills

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook  

Education & Experience • Bachelor’s degree or equivalent combination of education and experience required

• 2+ years customer service experience required

• 1+ year healthcare insurance claims processing experience preferred

• Multi-state provider experience preferred

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Specialty Healthcare Enrollments Specialist - RemitConnect job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $23.80 to $27.65 per hour.

#LI-LT1

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 811 Main St, Kansas City, Missouri 64105 Time Type: Full time

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