Specialist Software Engineering - Amazon Connect

About this role

Job Family IT - Development About Us  

  At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.   

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.  

Who We Are  

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life .   

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.  

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.  

What We Do  

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate , which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.  

Transamerica employs nearly 7 ,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide. * For more information, visit transamerica.com .   

Job Description Summary The Specialist Software Engineer is focused on the design and development of web and cloud technologies to support an agile digital business. Helps define web and cloud strategies, grow capabilities, and develops enterprise-wide solutions by providing technology leadership, insight on new developments within the application solution space, and guidance in design, framework, and platform decisions. Job Description Responsibilities • Design and implement cloud-native architectures on AWS following Well-Architected Framework principles • Build and maintain CI/CD pipelines for automated testing, deployment, and infrastructure provisioning • Develop serverless and containerized applications using Lambda, ECS/EKS, and API Gateway • Implement Infrastructure as Code using CloudFormation, CDK, or Terraform • Design and optimize data storage solutions (DynamoDB, RDS/Aurora, S3, ElastiCache) • Establish security best practices including IAM policies, encryption, and network security • Collaborate with product and engineering teams to translate business requirements into technical solutions • Lead analysis and complex architectural design across platforms toward the development of end-to-end solutions; translate architectural guidance into detailed technical design. • Work collaboratively with other development staff, including contract and offshore Software Engineers, and business product owners in an agile environment. • Serve as a subject matter expert for a wide range of areas, applications, and technologies. • Recommend solutions which take into consideration costs, business needs, and system impacts. • Learn and keep pace with the latest advances in the field and rapidly grasp new technologies to support the environment and contribute to project deliverables. • Prepare presentations and lead development meetings.

Qualifications • Bachelor’s degree in computer science, information systems, math, engineering, or other technical field, or equivalent experience • 6 years of software development experience with 5+ years focused on AWS • Deep expertise in core AWS services: EC2, Lambda, ECS/EKS, S3, DynamoDB, RDS, VPC, IAM, CloudFront, Route 53 • Strong experience with Infrastructure as Code (CloudFormation, CDK, or Terraform) • Proficiency in at least one backend language (Java, Python, Node.js, Go, or similar) • Experience designing event-driven architecture using SNS, SQS, EventBridge, or Kinesis • Solid understanding of networking (VPC design, security groups, NACLs, Transit Gateway, PrivateLink) • Experience leveraging continuous integration/development tools (e.g. Jenkins, Docker, Containers, OpenShift, Kubernetes, and container automation) in a CI/CD pipeline • Strong knowledge of security best practices (IAM, KMS, Secrets Manager, WAF) • Experience with observability tools (CloudWatch, X-Ray, OpenTelemetry) • Familiarity with containerization (Docker) and orchestration (ECS, EKS, Fargate) • Expertise with Microservices and REST based API development (e.g. Spring Boot, Spring MVC, Entity Framework, IIS, Swagger, Odata, .NET API 2, .NET API Core, AutoMapper) • Attention to detail and results oriented, with a strong customer focus • Technical communication skills and the ability to present information to all levels of the organization • Problem-solving and technical communication skills • Ability to prioritize workload to meet tight deadlines ​

Preferred Qualifications • Master’s degree • Amazon Connect experience is key • Abilit to understand complex system integrations across enterprise platforms •

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