Specialist, Business Consulting (NF Shared Portfolio Communications) HYBRID

About this role

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

The Specialist, Business Consulting role will support communication needs for assigned projects across the NF Shared Portfolio . This role will contribute to the development and execution of communication strategies and tactics that support business outcomes, project delivery, and effective change adoption. Individuals should possess the ability to organize and communicate information across complex projects with multiple audiences, helping promote alignment, awareness, and understanding.

Primary responsibilities would include: • Support the development and execution of communication strategies and tactics in support of business needs, project outcomes, and change-management activities.

• Coordinate communication and feedback from customers and stakeholders on proposed, developing, and completed projects and initiatives.

• Prepare and distribute project updates and other communications while helping coordinate information between project and business teams.

• Assist with measuring the effectiveness of communication efforts against project objectives and deliverables.

• Help develop communication plans for projects and pivotal initiatives, particularly when priorities or requirements are evolving.

• Support project awareness, alignment, capability adoption, and overall engagement across portfolio activities.

• Identify potential communication gaps or roadblocks and raise them to the appropriate project or business partners.

• May perform other responsibilities as assigned.

Individuals should possess a working understanding of NF business processes and demonstrate strong written and verbal communication skills. The successful candidate will be comfortable building relationships, collaborating with a variety of partners, and applying standard project-management practices while managing multiple, competing priorities. Individuals should be naturally curious, adaptable, and comfortable working in ambiguity while supporting project communication needs and helping teams adopt change effectively.

The ideal candidate is forward-thinking and interested in continuously improving communication strategies and tactics across projects. Additional skillsets would include planning, organization, decision-making, time management, attention to detail, and the ability to work effectively in a collaborative environment. Individuals should demonstrate initiative, follow-through, and a willingness to learn while contributing to team success and recognizing the achievements of others.

Individuals should demonstrate organizational savvy and the ability to use storytelling to engage a range of audiences and support alignment. They should be able to tailor messages to the needs of different stakeholders, create clear and engaging communications, and contribute to an environment where team members feel valued, appreciated, supported, and encouraged to do their best work every day.

A writing sample may be required as part of application with this role.

This role will be required to work a hybrid in-office schedule out of our Columbus, OH location (2-3 days per week).

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. 

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Job Description Summary We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Specialist, you'll act independently or as a member of a team responsible for devising and modifying procedures to tackle simple to moderately complex business problems. You will participate in ongoing process modeling, analysis and design efforts and provide basic business performance management, organizational design and business risk management capabilities to formulate pragmatic and measurable business transformation plans. Job Description Key Responsibilities: • Partners with management and peers to transform businesses through the strategic application of people, processes and technology. Participates in the planning process by identifying complexities, dependencies and redundancies.

• Participates in business process analysis/design, needs assessments and cost/benefit analysis to align solutions with business strategies and directions. Participates in creating business-specific technology plans. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans. 

• Develops and implements business processes and procedures. Responsible for communicating to customers, management and external sources.

• Identifies the critical elements of a business process that need to be monitored. Reports performance in a cohesive manner. 

• Participates, as a team member, in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Provides significant contribution in executing department-level change.

• Trains customers on business, technological, societal and environmental trends to support strategies for improving business performance.

• Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company. Evaluates new technological developments and ev

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