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Special Assistant to the CEO

Bluestarfamilies

Washington DC, US$87k – $120konsiteOther

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About this role

Job Title: Special Assistant to the CEO

Department: Executive Administration

Location: Washington, D.C. (In-office)

Reports to: CEO

Direct Reports: Yes

Classification: Exempt

Position type: Full-Time Employee

Pay Band: $87,000 - $120,000

Blue Star Families

Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country.

Our mission is simple and bold: We make military life awesome for families. We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind.

A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges, including frequent relocations, deployments, career disruptions, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging.

We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions.

Who We’re Looking For:

• Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters.

What You’ll Do Here:

• Solve complex challenges with data, heart, and humility

• Build cross-sector partnerships that get things done

• Help military families feel at home wherever they live

If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong.

General Description

This is a unique opportunity to work closely with a visionary founder in growing what has already become the largest nonprofit in America supporting military families at both the national and local level. Under the CEO’s leadership BSF has grown consistently 20 percent year over year for 16 years. The Special Assistant to the CEO is a demanding position that will allow an individual to have a large effect on a critical mission, engage with senior leaders in Government, military, corporate and nonprofit sectors, and learn how to lead a complex and fast growing organization.

The Special Assistant to the CEO serves as the primary point of contact enabling the CEO’s success in the complex role of representing Blue Star Families and growing its influences and resources to meet its expanding mission. This is a complex and exciting position for a high energy, strategically creative individual. The position involves all aspects of preparation and cross-organization integration regarding the CEO’s demanding schedule and extensive communications.

This is a high-trust, high-impact role that integrates elements of logistics, strategy, and communications into a single function. The individual will operate at the center of the CEO’s work—ensuring her time is strategically allocated, and she is well prepared and resourced to create meaningful outcomes.

This is an in-office role requiring on-site presence in our office in Washington DC up to five days per week, given the real-time coordination, executive proximity, and rapid decision-making required to support the CEO effectively. In addition the special assistant will accompany and support the CEO at meetings, engagements and events in DC and occasionally beyond the local area.

In addition, this role requires the ability to travel overnight several times per year to attend team offsites, leadership sessions, and company-wide events. These engagements are mandatory to this position. Frequent local and occasional overnight travel are essential functions of this position.

Desired traits include having strong EQ and the ability to think, respond and produce quickly in a fast moving environment.

Key Job Functions

• Serve as the primary owner of the CEO’s time architecture, managing the calendar as a strategic asset rather than an administrative function

• Evaluate, triage, and prioritize inbound requests for CEO engagement, exercising strong strategic judgment on relevance and impact

• Design and manage intentional travel and engagement strategies aligned with organizational priorities and growth objectives

• Identify, map, and maintain awareness of key external stakeholders and influence networks across policy, corporate, philanthropic, and media sectors

• Proactively secure high-value opportunities for CEO participation in convenings, forums, partnerships, and strategic meetings

• Drive introductions and cultivate access to decision-makers and networks that advance organizational visibility and influence

• Lead preparation of executive briefing materials for all external engagements, ensuring clarity of objectives, messaging, and stakeholder context

• Ensure the CEO is fully prepared for every engagement with concise, high-quality briefing documents and talking points

• Partner with internal teams to align briefing materials with organizational strategy, programmatic priorities, and current initiatives

• Support consistency of CEO narrative and voice in coordination with Communications and external public relations partners

• Draft and refine select CEO communications, including social media content tied to engagements, travel, and key moments, as well as priority correspondence

• Serve as the CEO’s primary in-room coordinator at high-profile events and convenings, managing flow, timing, and stakeholder engagement

• Ensure optimal use of CE

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