Solutions Engineer / Senior Solutions Engineer (Level Flexible)

About this role

LogicGate® is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and compliance, with AI intelligence woven into the platform's core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform.

At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work.

At LogicGate, we recognize that exceptional talent comes in all shapes and forms, and that there is no such thing as a 'perfect' candidate. The qualifications below represent the core competencies, skills, and experiences that align most closely with the day-to-day responsibilities of this role - if you don't check every single box and are excited about this work, we still highly encourage you to apply.

Remote / Chicago, IL

About the Role

The Solutions Engineer is LogicGate’s pre-sales technical expert. You’ll run discovery sessions to understand what a prospect’s risk program needs to accomplish, configure and deliver tailored Risk Cloud demonstrations, build proof-of-concept applications, and ensure every prospective customer has a clear and credible picture of how our platform addresses their specific GRC challenges. This role requires both product mastery and a genuine curiosity about how modern organizations manage risk and compliance

Our Solutions Engineering team sets a high bar because our work matters. SEs are instrumental in every customer decision, serving as trusted technical advisors throughout the buying journey. We hire people who are collaborative, intellectually curious, and eager to raise the level of the team, and in return, they join an environment where they'll be challenged, supported, and surrounded by teammates who make them better.

What You’ll Do

• Present: Conduct highly effective product demonstrations with prospective customers and LogicGate Account Executives as part of the sales process.

• Facilitate: Lead client workshops for data and process gathering to uncover details of current state processes, related business challenges, and opportunities for improvement.

• Discover: Listen to understand customer pain points and connect their needs to LogicGate solution features.

• Build: Configure LogicGate's no-code platform for customized demonstrations and proof of concept projects with prospective customers.

• Consult: Build relationships with prospective customers and become a trusted advisor throughout the sales process.

• Educate: Conduct webinars and assist in content creation (white papers, blog posts, etc.)

• Product Insight: Provide feedback and intelligence to the Product team to identify new potential features and functions and represent the voice of prospective customers.

• Customer Success Support: Collaborate with Customer Success and Implementation Management teams in the transition of customers to ensure a seamless experience post-sale

Tools we use to help you make the most of your time

• AI-Powered RFP Automation

• AI Agents to support demo and POC configuration

• Gong for call recording, note-taking, and onboarding

What You Bring

Required

• 4+ years of experience within GRC, Cyber Risk, or adjacent fields as a Solutions Engineer, Consultant, or Practitioner

• Experience tailoring and conducting software demonstrations or client / customer-facing presentations

• Curiosity and the desire to understand our customer’s problems – and then effectively communicate how LogicGate can add value to their organization

• Ability to manage a number of projects and engagements simultaneously

• A desire to work within a team focused on winning new business and expanding customer accounts

Nice to Have:

• Experience selling, implementing, or administering GRC SaaS platforms

• Active exploration or use of generative AI platforms (e.g., LLMs, technical document automation assistants) to optimize workflows

• Hands-on experience with LogicGate’s Risk Cloud

The compensation is dependent upon the level of the role (Solutions Engineer / Senior Solutions Engineer). The On-Target Earnings range for the role is $140,000 - $180,000 per year + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

Hybrid Workplace

Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above.

Total Rewards

We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.

In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays.

Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.

Our Culture

At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, whi

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