Solutions Associate

About this role

OUR MISSION

At Omnea, we’re reinventing how enterprise businesses operate, starting with the most painful parts: procurement – where a single purchase can drag on for months, trigger 50+ emails, and pull in Finance, Legal, Security, and IT just to get something approved.

We’ve raised $75M from Khosla Ventures, Insight Partners, and Accel to change that. Our AI-native platform connects every person, step, and system so buying is fast, safe, and efficient – one place to request, automated approvals and renewals, real-time supplier risk, and complete spend visibility.

The opportunity is massive. Every enterprise on the planet has this problem and nobody has solved it. We’ve 10x’d ARR to double-digit millions in 18 months and are trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons. We’re now the 4th fastest growing startup https://sifted.eu/leaderboards/sifted-future-50-2025 in Europe & the Sunday Times' #1 Best Medium Sized Tech Company To Work for.

Our team previously scaled Tessian (cybersecurity tech, backed by Sequoia, Balderton, Accel, acquired post-Series C), and our team includes ex-founders operators who’ve grown unicorns, shipped world-class products, and executed at the highest levels. You’ll work alongside leaders like Ben https://www.linkedin.com/in/ben-freeman-a8542166/, Abs https://www.linkedin.com/in/abhirukt/, Sabrina https://www.linkedin.com/in/scastiglione/, and Rebe https://www.linkedin.com/in/rebecatristan/.

FIND OUT MORE ABOUT THE TEAM AND LIFE AT OMNEA HERE https://www.youtube.com/playlist?list=PLpjeHyocsu3ZoDn3sfODjqIR2L_DW3dgb.

OVERVIEW

We’re looking for an exceptional Solutions Associate to join Omnea’s customer team in our New York office. You’ll be excited to join an intense, fast-scaling enterprise SaaS startup with an experienced team and top-tier investors, and carve your path into startups and future Customer-team roles.

You will work on the behind-the-scenes of the deployment of the Omnea platform and key strategic modules, features & integrations, implementing the optimal solutions for our customers that deliver meaningful value. You’ll become a product expert and be the voice of product depth, and secure a great grounding to move into broader customer team roles within 1-2 years of joining.

You’ll be joining us at a pivotal time. We’ve just raised $50M in Series B funding from Khosla Ventures https://www.khoslaventures.com/, Insight Partners https://www.insightpartners.com/, Accel https://www.accel.com/, Point Nine https://www.pointnine.com/, and First Round Capital https://www.firstround.com/. In the past year we’ve grown revenue 5x, tripled our customer base, and maintained >99% retention with enterprises like Spotify, Wise, Albertsons, Adecco, and McAfee. Our team is small but high-calibre -- it took over 10,000 interviews to hire our first 50 Omneans.

Now we’re scaling fast and building the category of AI Supplier Relationship Management. And we are looking for the most driven Solutions Associate out there to help turn procurement into a true competitive advantage!

WHAT YOU CAN EXPECT

You’ll do whatever it takes to support & champion our customers in their journey with Omnea.

You'll be supporting our S&I (Solutions & Implementation) Leads with product configuration, data preparation, and implementation over the first 12 months, as our S&I Leads mentor you into the more customer-facing aspects of the role, which you'll start to take on in months 12-24.

Over time, you'll have pathway opportunities into full stack Customer Solutions & Implementation (trusted consultant, implementation project management and workflow designer), Customer Account Lead (ultimate commercial & relationship owner, driver of advocacy, engagement and customer revenue), Customer Technical Solutions (product expert, integration specialist and technical advisor) or Sales Engineering (prospect facing consultant, product & process transformation expert) roles within the customer team.

The first 12-24 months will provide a great grounding in Omnea as both a product and a business, and you'll get to learn from a team of experts within our customer function.

You might be a fresh grad wanting to get a broad range of experience whilst being hands on with a one of the most exciting and fast growing earlyy-stage Enterprise B2B SaaS companies around. Or perhaps you have 3 years post-uni working experience in a professional role looking to transition into startups and tech, and put in the year or so of Omnea grounding and mentoring before moving into the full-stack S&I role.

Please note: we are unable to sponsor visas for US employees

Please note: our compensation is based on levelling during the application process, but the advertised band is expected to roughly proxy 0 (lower end) to 3 (top end) years of professional experience.

- You’ll join as an early hire in the Customer Team at one of Europe’s fastest-growing early-stage companies working alongside an experienced team who have done this before, with the best investors and teams out there

- You’ll learn how to deploy a new & evolving SaaS product to some of the Europe’s most renowned tech companies by actually doing it (we don’t expect you to know yet!)

- You’ll focus on setting customers up to be successful, ensuring their data is in great shape, and their configurations are implemented to the level of depth and sophistication to match the complexity of their companies

- You’ll become a product expert and be one of the best people in the company at configuring the product, building workflows, and developing new use cases.

- You’ll hone organisation and planning skills, as you help S&I leads in coordinating and driving towards launch, and achieving key milestones in the deployment

ABOUT YOU

We don’t expect you to know exactly how to do absolutely everything when you join! We are looking for someone with the right attitude & skillset to take on this challenge…

TL;DR: you’re ambi

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