Solution Engineer-1

About this role



 Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.   As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.   We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.   If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together. 

 At Infobip we   dream   BIG. We value creativity, persistence, and innovation -- passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications   of   the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform ( CPaaS ) globally. Join us in our mission to create life-changing interactions between humans and online services with new and unseen solutions.  

Job Description  

Why is this role important at Infobip?  

Our   Solutions Engineer   is   a mediator between Infobip and customer deployers/development technical teams, providing   accurate   technical solution s   and   expertise . The role takes   part   in activities for Infobip’s customers ,   product proposals, deployments, connectivity   &   integrations, implementations, solution design ,   and delivery.   In order to   deliver the desired business results,   you will   collaborate with the regional teams and   serve   as a project manager or   assist   the more experienced project leads.  

You’ll   have the opportunity to   learn about   Infobip’s products and solutions as well as   our company’s   business processes.   With your   project management   experience ,   you   successfully perform project-related tasks and consult with   Product Development teams,   Solutions E ngineers,   our   Solution Architect, and Solution Managers on assigned projects.  

You know you are doing   a good job   when you:  

• Have a strong knowledge of all technical aspects of Infobip’s products and solutions.  

• Understand the customers’ businesses, knowing exactly which of our products can help them evolve their business.  

• Integrate Infobip   p roducts into our clients’ systems (custom-scripted API, SFTP, and other solutions over   CPaaS   and   SaaS services).  

• Can   identify   new and innovative use cases for Infobip’s products and solutions.  

• Have an excellent understanding of the business and are up to date with the latest industry trends as well as the competition.  

• Can   build a solid relationship with our sales and technical teams so they consider you an asset and enjoy working with you.  

• Conduct demos,   Proof of Concepts   ( POCs ) , and solution integration enablement sessions for customers and   s ummari ze meetings via documentation.  

• Maintain   the highest degree of customer satisfaction during   project   implementation .  

• Collect the technical requirements and design technical solutions and service integration plans.  

• Deliver detailed and   accurate   technical documentation.  

• Handle technical and security questionnaires.  

• Ensur e   that all the projects are delivered on time, within scope and budget.  

More about you   &   your   qualifications :   

• Minimum   3 to 5   y ea rs of   strong, related   exp erience   that has developed your   expertise   in pre-sales, tech sales, system integrations, or similar roles .  

• Experience in a technical role in the   T elecom munications industry /   CPaaS   space .  

• Prefer red   knowledge in virtualization, machine learning, RCS, and   m obile identity solutions .  

• Excellent communication skills   ( both written and verbal ) to clients, partners, and colleagues.  

• You have   the ability to   challenge the status quo.  

• You have an   Engineering background and passion for IT and technology.  

• Proactive and creative approach to attend to clients’ needs (even if   sometimes   they’re   not   aware of those needs) .  

• Able to present products and ideas with ease, confidence, and persistence .  

• P roject management   experience is   a must .  

• Thrive s   in a fast-paced and dynamic environment .     



 Additional Information Salary Range : $100,000 - $120,000 USD annual base salary (the salary of the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, job-related knowledge, experience, education, and skillset). This role is also eligible for quarterly discretionary bonus.

Benefits & Perks : Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave; Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.

Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a c

Similar jobs

• Solution Engineer — Snowflake · US-GA-Atlanta
• Solution Engineer — Snowflake · Remote
• Solution Engineer — KeyBank · Remote
• Solution Engineer — Snowflake · US-NY-New York
• Solution Engineer — Snowflake · US-CO-Denver
• Solution Engineer — Snowflake · US-MA-Boston
• Solution Engineer — Zayo · Remote
• Solution Engineer — Avepoint · Jersey City, NJ, United States