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Software Engineer - Salesforce Sales/Health Cloud

Humana

Remote · Louisville, KY | Charlotte, US$81k – $110k

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About this role

Become a part of our caring community   Humana is seeking a Software Engineer 2 to help develop and support Salesforce Health Cloud solutions that power our growing Primary Care business. In this role, you will contribute to applications that enable sales teams to connect prospective patients with senior-focused primary care services.

Working alongside engineers, product owners, business analysts, and stakeholders, you will help design, build, test, and support Salesforce-based solutions while growing your expertise in Salesforce technologies, healthcare operations, and modern software engineering practices.

Work Style: Remote / Work at Home Eligible Locations: Atlanta, GA; Boston, MA; Charlotte, NC; Chicago, IL; Dallas, TX; Washington, DC; Ft. Lauderdale, FL; Louisville, KY; Nashville, TN; New York, NY; Tampa, FL.

Key Responsibilities Salesforce Development & Configuration • Develop and maintain Salesforce Health Cloud solutions using Apex, Flows, OmniStudio, and Lightning Components. • Configure Salesforce functionality to support business requirements and enhance user experiences. • Build and support custom workflows, automations, and platform-based solutions. • Assist with integrations between Salesforce and enterprise applications using APIs and integration platforms. • Participate in the design, testing, deployment, and support of new features and enhancements. • Follow established engineering standards, coding best practices, and security requirements.

Collaboration & Agile Delivery • Partner with product owners, business analysts, and stakeholders to understand business needs and translate requirements into technical solutions. • Collaborate across Sales, Operations, Marketing, and IT teams to deliver high-quality applications. • Participate in Agile ceremonies including sprint planning, daily standups, backlog refinement, and retrospectives. • Contribute to peer code reviews, knowledge sharing, and continuous improvement initiatives. • Communicate project status, technical challenges, and risks effectively.

Testing & Support • Develop and execute unit tests and support integration and user acceptance testing. • Troubleshoot application issues and production defects. • Support application deployments and post-release validation activities. • Monitor system performance and identify enhancement opportunities. • Participate in root cause analysis and implementation of corrective actions. • Support CI/CD processes and software development lifecycle (SDLC) standards.

Documentation • Maintain user stories, technical tasks, and development activities in Azure DevOps (ADO). • Create and update technical, configuration, and support documentation. • Document application changes, deployment activities, and troubleshooting procedures. • Support knowledge transfer and operational readiness documentation.

At Humana, you'll have the opportunity to build technology that directly supports our mission of helping people achieve their best health. You'll work with modern Salesforce technologies, collaborate across business and IT teams, and grow your career while making a meaningful impact on the healthcare experience of our members and patients.

Required Qualifications • Bachelor's degree or equivalent experience. • 2+ years of software engineering or application development experience. • 2+ years of Salesforce development experience, including Apex, Flows, Lightning Components, or OmniStudio. • Experience with Salesforce Sales Cloud; Health Cloud experience is a plus. • Experience working with APIs, integrations, or connected enterprise applications. • Understanding of Agile methodologies and software development lifecycle (SDLC) practices. • Experience leveraging AI-powered tools to improve development productivity, testing, troubleshooting, and documentation. • Understanding of modern AI concepts such as Large Language Models (LLMs), prompt engineering, Retrieval-Augmented Generation (RAG), and agentic development. • Successful completion of Humana's AI skills assessment. • Strong analytical, problem-solving, and communication skills. • Ability to manage multiple priorities and work effectively in a collaborative team environment.

Preferred Qualifications • Salesforce Certified Associate, Salesforce Administrator, or Platform App Builder certification. • Experience with Salesforce Health Cloud. • Experience integrating Salesforce with external systems using APIs or MuleSoft. • Experience with JavaScript, web technologies, and modern UI frameworks. • Experience using Azure DevOps, Git, and CI/CD tools. • Experience working in healthcare, health insurance, or other regulated industries. • Exposure to cloud platforms and modern application architectures.

Use your skills to make an impact   Interview Format:           As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work-At-Home Requirements To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. • Satellite, cellular and microwave connection can be used only if approved by leadership. • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA informat

Salary insight

The midpoint of this range ($96k) is about 30% below the median disclosed salary for Charlotte roles listed on ForgeApply ($137k across 418 jobs).

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Based on live postings with disclosed pay on ForgeApply; refreshed daily. Not an estimate of this employer's offer.

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