Software Engineer II, Channels

About this role

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

We’re looking for a Software Engineer to join our SMS team, which is responsible for building and scaling Braze’s SMS and RCS channels. This team fully owns both channels within the product, from composition and sending to message responses and analytics. It also owns several supporting services for Chat messaging, including our internal click tracking and link shortening service.

As a software engineer on the team, you will ship high-value fullstack features quickly while driving initiatives from concept to delivery. You will step into key technical areas as a primary owner, solve open-ended problems, and help keep our platform dependable as traffic expands.

We greatly value driven engineers who collaborate well across teams and functions, communicate clearly with peers and leadership alike, and bring a continuous learning mindset to the group. If that’s you, we’d love to hear from you!

WHO YOU ARE

• 5+ years of full-stack development experience

• Professional experience building distributed systems at scale

• Solid understanding of distributed systems, data structures and algorithms

• A self starter with great communication and organizational skills

• Prior experience working in a team environment

Bonus:

• Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, React, TypeScript

• Experience with agile processes

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $104,400 and $196,364/year with an expected On Target Earnings ( OTE ) between $116,000 and $216,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity

• Retirement and Employee Stock Purchase Plans

• Flexible paid time off

• Comprehensive benefit plans covering medical, dental, vision, life, and disability

• Family services that include fertility benefits and equal paid parental leave

• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend

• A curated in-office employee experience, designed to foster community, team connections, and innovation

• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching

• Employee Resource Groups that provide supportive communities within Braze

• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disab

Similar jobs

• Software Engineer II, Channels — Braze · San Francisco
• Software Engineer II, Channels — Braze · New York City
• Software Engineer II, Channels — Braze · Austin
• Software Engineer II, Client Platform — Sonyinteractiveentertainmentglobal · United States, San Mateo, CA
• Software Engineer II — Abbott · United States > Madison : 1 Exact Lane
• Software Engineer II — Samsara · Remote
• Software Engineer II — Tempus · Remote
• Software Engineer II — Bank of America · Newark