Social Worker (MSW)

About this role

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Job Summary: Under the direction of   program leadership , Social Workers provide support , crisis   counseling   and   assistance   for people with intellectual and developmental disabilities (I/DD) and their families   seeking   c risis   i ntervention services ,   assisting   with securing eligibility for   OPWDD services   and c oordinating connection   to necessary supports during stressful times. Receives referrals, reviews   eligibility   and conducts on-site, in-person and virtual intakes, coordinating and following up with various   parties to obtain and   maintain   documentation and updates needed to support eligibility for   services for   an assigned caseload. Serves as an advocate for the people we   support   and their families , regularly liaising with circles of support   and a variety of internal and   external partners   to provide short-term   crisis intervention services, including   assessments,   behavior management and crisis counseling   and   to   assist   participants with   navigat ing , coordinat ing   and connect ing   to services   or   other   available resources .   Under   appropriate clinical   supervision,   p rovides   behavior management support   and   in-person crisis counseling   and   facilit ates   parent/caregiver education , including   developing content for   parent support groups .   Pa rticipat es   in discharge planning   to position participants for success in transition to long-term services   in collaboration with   the   Crisis Intervention team.

Key/Essential Functions & Responsibilities: • Manages an assigned caseload of individuals with intellectual and developmental disabilities (I/DD ) receiving crisis intervention services , assisting with securing and maintaining eligibility for services by regularly coordinating with   persons   supported, their families,   internal and external p artners or providers   to   facilitate   access to available   supports   during stressful times .  

• Receives and reviews referrals   and inquiries   for persons with I/DD to   crisis intervention services ,   answering questions   regarding   services,   OPWDD   eligibility, clinical and/or medical necessity criteria   and   assisting   with scheduling of appointments   needed to connect individuals to services , including intake meetings.  

• Conducts   in-person   intake meetings /home visits   to assess service needs   with individuals   and their families , serving as the   primary contact for assigned case s, determining status of or need for evaluations with team ,   and   providing ongoing assistance, coaching and support to   families in navigating available services, resources and   OPWDD eligibility by coordinating with   all applicable parties to   schedule assessments and secure   required   documentation.  

• Provides ongoing case management for assigned participants, including in-person home visits   and on-site sessions   to provide necessary support services , behavior management ,   crisis   counseling   and parent/caregiver education to address specific challenges or needs , under   appropriate clinical   supervision .  

• Conducts   in-home crisis counseling with   persons   supported and their families to enhance coping skills and identify solutions to problems, appropriately documenting and   assessing progress, changing needs and necessary   supports , including for participants outside of   caseload , as needed;   collaborat es   with   Assistant Social Workers regarding crisis counseling services for   persons   supported on their caseload to ensure coordination of services.   

• Advocates for   persons   supported and their families with community-based organizations, medical providers or specialists and governmental agencies to connect   people we support   and   their   families with   appropriate resources   and services,   accompanying   families to appointments as needed.  

• Schedules and   facilitates   parent/family support groups by leading and moderating group discussions on a variety of topics and   regarding   available resources relating to self-care, reducing stress and behavior management skills using prescribed curriculums.    

• Collects feedback and information from parents and families regarding interests and potential topics for   parent/family support groups and collaborates with   C risis   I ntervention   team to develop and enhance curriculums,   participating in the   development of content and identification of related resources and services, including from external sources   in collaboration with the team .    

• Participates in interdisciplinary care planning for the people we support and their families , providing information and updates regarding assigned caseload and   crisis counseling sessions with other participants,   identifying additional needs for   persons   supported and/or their families , making   recommendations   and collaborating with program leadership to determine and implement appropriate supports and resources to   promote stabilization.  

• Completes   all necessary documentation for   persons   supported   in a timely manner   and   in accordance with   all applicable rules and regulations,   maintaining   and updating files in   appropriate formats ,   files   and systems.  

• Coordinates regularly with Crisis Intervention team   regarding   discharges,   collaborating with the interdisciplinary team to develop   comprehensive discharge plan s   to support   successful   transition s   to ongoing s ervices, including   receiving and sharing information   regarding   supports , effective interventions and recommendations with families and/or internal and external providers .  

• Par ticipates   in   utilization/quality assurance reviews for   c risis   i ntervention program,   assisting   with   review   of   files , documents   and notes for completeness and coord

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