Social Work Intern

About this role

About MSF USA | Doctors Without Borders

Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients.

MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.

Role Overview

The Social Work Student Intern will be assigned to the Psychosocial Care Unit (PSCU). The Unit’s goal is to care for the emotional well-being of international humanitarian workers. The intern will perform tasks agreed between the PSCU Supervisor and the Field Placement Office of the student’s university. These may include direct clinical work, giving presentations, developing materials, conducting research. This internship is for the school term of September 2026 – May 2027.

Department Accountabilities

Organizational Culture & Create a Safe Space Set and drive transparent goals, targets and ADEI&B initiatives that yield the most significant, scalable, quantifiable, and sustained impact for a more human-centered, engaged, and productive workplace.; building a culture that fosters trust, collaboration high performance, respect, and belonging among diverse teams and peoples.

Performance Management & Talent Development Develop and implement policies and processes that provide an integrated, structured approach to individual development planning, performance goal setting, performance feedback, and formal appraisal to meet business needs and to support individuals in realizing their potential. The review is done one-time per year after which decisions are taken on whether the employee's pay should be changed or increased.

Employee Engagement Create a workplace culture that is engaging and motivating for employees. This involves creating opportunities for employees to connect with each other, providing professional development opportunities, and creating a positive work environment.

Compliance and HR Operations Execute and manage P&C operations using predetermined protocols and procedures to achieve specified operational performance standards.

Compensation & Benefits Review Designed and administered compensation and benefits packages for staff. This includes setting salaries, providing health insurance and other benefits and managing payroll.

Talent Acquisitions Fill permanent or temporary positions within an organization by attracting, shortlisting, selecting, hiring, appointing, and integrating the best-qualified candidates in a timely and cost-effective manner.

Payroll Administration Carry out the payroll administration processes required to ensure that employees are paid correctly at the right time.

ROLES SPECIFIC OUTCOMES

• Provide orientation to humanitarian workers on well-being on assignment and reintegration post-assignment

• Develop resource materials for successful humanitarian assignments and reintegration

• Presentations on stress management and other relevant topics

• Conduct research on humanitarian worker well-being

• Compile and analyze data

COMPLEXITY AND PROBLEM-SOLVING SKILLS

Ability to understand human behavior. Ability to analyze quantitative and qualitative data and synthesize it to make recommendations and implement initiatives.

BEHAVIORAL COMPETENCIES

THOUGHT : How MSF USA staff understand the organization, manage complexity, and contribute by creating the new and different.

People Focus Builds strong relationships and delivers solutions geared to aiding others. Solicits feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns processes with organizational needs.

Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

Global Perspective Takes a broad view when approaching issues, using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Uses a broad perspective when addressing issues and challenges.

Cultivates Innovation Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them.

RESULTS : MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs.

Drives Results Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.

PEOPLE : MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals.

Collaborates Builds partnerships and works collaboratively with others to meet shared objectives

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