Social Manager

About this role

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to  hrgroup@netdocuments.co m  so our team members can review.

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.

Other recent awards include:

• Five-time winner (2025, 2024, 2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune

• Four-time winner (2025, 2023, 2022, 2021) Best Companies to Work for by Utah Business magazine

• Three-time winner (2025, 2023, 2022) Top Workplace Employee Appreciation and Employee Well-Being

• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility

• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits

• Two-time winner (2024, 2023) National Top Workplaces

• Two-time winner (2024, 2023) Top Workplace Innovation

• 2025 Remote Work

• 2024 Technology Industry

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!

Social Manager

You Opportunity For Impact

NetDocuments is looking for a Social Manager to define and scale our voice across the legal technology market. This is a foundational hire, so this role will be great for someone who excels at creating strategy, establishing programs, and can execute with excellence.

You will own our organic social presence across LinkedIn, YouTube, Reddit, X, and emerging communities and channels, while building thought leadership programs that elevate NetDocuments’ leaders and subject matter experts in the industry.

Success in this role isn’t measured solely by reach or engagement. We’re looking for someone who understands how to build influence, shape conversations, earn credibility, and create meaningful connections with the market.

You’ll work across Product Marketing, Public Relations, Demand Generation, Partner Marketing, and Executive Leadership to turn company strategy, customer success stories, industry insights, and product innovation into content that moves the market.

This is an ideal role for someone who combines strategic thinking with strong editorial instincts and isn't afraid to roll up their sleeves to execute.

What Your Contributions Will Be

• Own NetDocuments’ social media strate g y, editorial calendar , and execution across all corporate channels .

• Build and scale executive and subject matter expert thought leadership programs, helping leaders share their expertise , perspectives, and industry insights with legal and technology audiences in every vertical we serve .

• Establish the KPIs, reporting framework, and measurement strategy that connect social media efforts to brand awareness, influence, engagement, and business outcomes.

• Grow NetDocuments' audience, share of voice, and industry influence while driving engagement with legal professionals and technology decision-makers.

• Identify and capitalize on industry conversations, market trends, product launches, customer stories, and cultural moments that strengthen NetDocuments' position as a category leader.

• Own social governance, including employee advocacy guidelines, social media policy, profile best practices, and evaluation of advocacy tools.

• Actively engage with communities where legal and technology professionals gather, fostering relationships and building credibility for the NetDocuments brand.

• Capture original content on-site at events, customer visits, and consumer interviews.

• Serve as the editorial pulse of the company; bringing speed, judgment, and creativity to how NetDocuments shows up in the market every day.

• Create scalable programs that bring executive and SME expertise to life through LinkedIn Live, short-form video, podcasts, webinars, customer interviews, and other emerging content formats.

• Willingness and ability to travel at least 50% as needed

• Own and execute the organic social media strategy, including promotion of reports, campaigns, and thought leadership content, while partnering with demand generation teams to align organic and paid social efforts.

• Demonstrated experience leveraging organic social media as a demand generation channel to drive audience growth, engagement, and business outcomes.

• Proven track record of generating and measuring social-sourced leads, opportunities, and pipeline contribution.

What You'll Bring to The Team

• 6+ years of B2B social media experience, with demonstrated ownership of both organic and paid social programs.

• Exceptional writing, editing, and storytelling skills with the ability to adapt voice, tone, and message for various audiences.

• Writing/journalism/editorial - stay on top of pulse of things; wo r k at pace and precision and ownership .

• Proven success growing executive, thought leadership, or corporate brands on LinkedIn and other professional platforms.

• Strong analytical mindset with experience defining KPIs, setting targets, and communicating perfo

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