Ski & Bag Storage Attendant, Winter 26/27

About this role

Seasonal WORK AND PLAY IN THE MOUNTAINS Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS Employee perks: • Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)

• + Free Alterra season pass for spouse and dependents 25 & under

• 50% off window ticket price at IKON partner resorts

• Free access to Alterra Mountain destinations during time off

• Free ski-referral letters for employees to use at other mountain resorts during time off

• Free friends & family day-ski vouchers (Periodic allotment)

• Discounts on Ski & Snowboard Lessons

• Discounts on Ski & Snowboard Rentals

• Discounts on Gear Tune-Ups

• Discounts on Food & Beverage

• Discounts at Crystal Mountain Retail shops

• Free Crystal branded swag

• Pro deals on gear with 100s of brands

• Discount Marketplace

• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more

• Employee-only Night Skiing events

• Employee Housing Available for eligible positions

• Accrued paid time off for eligible positions

• Group health insurance for eligible positions

• 401K benefit and generous match with immediate vesting for all staff members over 18

• Opportunities for growth, advancement, and year-round employment

  Position Title:  Ski & Bag Storage Attendant     

    Business Unit:  Rentals      

  Position Reports to:  Rental & Retail Sr. Manager      

  Positions Reporting to this Role:  N/A  

  Location:  Crystal Mountain, WA 

Wage Range:    $20.00 -$21.00   +   Tips  

RESORT OVERVIEW, CULTURE AND VISION       

Crystal Mountain is the Pacific Northwest’s premier destination for skiers, snowboarders, and summer adventurers .   We are part of Alterra Mountain Company which consists of some of the world’s most aspirational brands .    

A career with Crystal Mountain is more than what you do today; it’s being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.  

Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty .      

We are here to shape the future of mountain adventure.  

We Embrace  Empowerment  

We Honor  Authenticity   We Cultivate  Collaboration  

We Prioritize  Purpose  

JOB SUMMARY  

The Ski & Bag Storage Attendant   is responsible for   providing exceptional guest service while safely storing, organizing, and retrieving guests' ski, snowboard, and personal belongings. This role ensures equipment is accurately tagged, securely stored, and efficiently returned while   maintaining   an organized, clean, and safe storage facility.  

The ideal candidate is energetic, dependable, and enjoys interacting with guests in a fast-paced resort environment. Storage Attendants work closely with the Rental, Retail, and Lift Operations teams to create a seamless guest experience from arrival to departure. Team members are expected to   maintain   accurate   inventory,   assist   with point-of-sale transactions, recommend resort products and services, and take pride in keeping the storage facility organized and   operating   efficiently.  

This position requires attention to detail, strong organizational skills, and a commitment to protecting guest property while delivering friendly, professional service.  

Job Requirements:  

• Excellent customer service skills with a friendly, professional, and guest-focused attitude.   

• Ability to work independently while contributing to a collaborative team environment.   

• Strong organizational and time management skills.   

• Ability to accurately tag, track, store, and retrieve guest equipment.   

• Basic computer   proficiency   and the ability to learn point-of-sale (POS) and storage management software.   

• Ability to   learn   resort products, services, and promotions to answer guest questions and make recommendations.   

• Strong attention to detail to ensure guest belongings are handled safely and accurately.   

• Ability to resolve guest concerns professionally and escalate issues when   appropriate .   

• Ability to   maintain   a clean, organized, and safe work environment.   

• Ability to prioritize tasks during busy arrival and departure periods.   

• Willingness to   assist   other Rental and Retail operations as business demands require.   

• Ability to work weekends, holidays, evenings, and peak vacation periods.  

ESSENTIAL DUTIES  

• Open and prepare the Ski & Bag Storage facility for daily operations.   

• Securely store, organize, and retrieve guest skis, snowboards, boots, poles, bags, and personal belongings using established inventory procedures.   

• Accurately tag and track all guest equipment to ensure   timely   and   accurate   retrieval.   

• Process storage transactions, season storage accounts, and daily storage services using the point-of-sale system.   

• Collect payments and accurately reconcile daily transactions.   

• Maintain security and accountability for all guest equipment stored within the facility.   

• Perform

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