Site Reliability Engineer

About this role

The application window is expected to close on: 08/03/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received .

The successful applicant may be performing work in FedRAMP High or IL-5 environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Meet the Team

The SRE Fleet team is responsible for maintaining the stability, scalability, and efficiency of the infrastructure that powers our global cloud platform. As a team of six engineers distributed across the US, Canada, and the UK, we combine deep infrastructure expertise with a strong focus on automation, reliability, and operational excellence. We are one of several SRE teams working together to support a platform that serves more than 500,000 customers and manages over 18 million devices worldwide. The team operates with a high degree of autonomy, giving engineers the opportunity to drive both critical initiatives and grassroots improvements that solve real operational challenges. One of our most exciting areas of focus is expanding our ability to build highly automated regional, sovereign, and isolated cloud environments that support new markets and evolving regulatory requirements. Everyone on the team has a voice, and engineers are encouraged to identify problems, propose solutions, and take ownership of improvements that make the platform more reliable and easier to operate.

Your Impact

Develop and maintain automation solutions that improve the reliability, scalability, and operational efficiency of infrastructure spanning more than 2,000 machines across global cloud environments. Design and enhance deployment pipelines, testing frameworks, and operational tooling to support the continued growth of a platform serving millions of managed devices worldwide. Troubleshoot complex infrastructure and distributed systems issues to ensure high availability while helping teams identify and address performance and scalability challenges. Contribute to critical projects such as cluster build out by building automation that enables the rapid and repeatable deployment of new sovereign, regional, and purpose-built cloud environments. Partner with other engineering teams, product management, and business partners across multiple teams and time zones to understand platform dependencies, seek opportunities for improvement, and deliver solutions that enhance reliability and reduce operational overhead.

Minimum Qualifications • 7+ years of experience in Site Reliability Engineering, DevOps, Infrastructure Engineering, or a related role supporting cloud-based production environments.

• Experience developing and maintaining infrastructure automation using Ansible.

• Experience programming in Ruby and developing automated tests using RSpec or comparable testing frameworks.

• Experience administering and troubleshooting Linux-based systems and distributed infrastructure environments.

• Experience designing, implementing, and maintaining CI/CD pipelines, including GitLab CI.

Preferred Qualifications • Experience supporting large-scale infrastructure environments consisting of hundreds or thousands of systems.

• Familiarity with AWS or other public cloud platforms and hybrid infrastructure environments.

• Knowledge of monitoring, observability, and reliability engineering practices and tooling.

• Familiarity with Kubernetes concepts and containerized application platforms.

• Experience leveraging AI-assisted development tools to improve software development, automation, operational analysis, and engineering productivity.

Why Cisco?  At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.  We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $128,600.00 to $184,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: • 10 paid holidays per full calendar year, plus 1 floa

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