Service Technician I

About this role

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time. About the Position  

Service   Technician   I   is   responsible   for   performing general maintenance, repairs and preventative maintenance   with all   Material Handling   Equipment , automated   systems , and   conveyor s   involving all   customer s   and vendors of Kenco   Fleet Services .   

Functions  

• Perform s   corrective repairs and preventive maintenance on MHE, batteries, automated   systems   and conveyors   in accordance with   site and original equipment manufacturer standards  

• Responsible for scheduling   Planned Maintenance ( PM )   of all   Fleet Services Equipment , automated systems, and   conveyor s,   and keeping updated records of   PM's   completed .  

• Execute preventive maintenance (PM) procedures   in accordance with   Original Equipment Manufacturer (OEM) specifications and guidelines   and   maintain   accurate   preventive maintenance records  

• Create and process work orders accurately and efficiently in the maintenance management system.  

• Use manuals, repair manuals, parts manuals, parts diagrams to troubleshoot engines, engine fuel systems, transmissions,   automated systems, and   conveyor s,   or other components on material handling equipment.  

• Manage equipment condition and support repair readiness by reporting damage and   maintaining   accurate   service and inventory records .  

• Communicate with Parts   team   on parts and supplies needed to   maintain   equipment .  

• Maintain parts inventory and repair records for all equipment by completing   accurate   paperwork.  

• Conducts   test s   of   safety equipment   to ensure OS H A and operational standards.  

• Comprehend and actively work toward achieving site-specific Key Performance Indicator (KPI) targets and metrics.  

• Must interact   with customers and coworkers in a professional manner.  

• Adhere to 5S workplace organization principles (Sort, Set in Order, Shine, Standardize, Sustain) to   maintain   general cleanliness   and ensure an organized ,   efficient   and safe   service area   at all times .   

• Support the Kenco Operating System by   identifying   ways to work more safely, efficiently, and effectively, and sharing ideas that help the team and company get better  

Qualifications  

• High school diploma, G.E.D. or tech school graduate  required .    

• 0 – 2 years of mechanic experience; preferably prior experience with repair and maintenance of material handling, automated systems, and conveyors, or similar equipment.    

• Ability to troubleshoot mechanical and electrical problems on multiple types of equipment and systems.    

• Able to read and understand electrical and hydraulic system schematics.    

• Self-motivated, self-directed, highly responsible, and able to work both independently and as part of a team.    

• Must be able to  frequently  lift/carry/push/pull up to 50 lbs.   

• Supply own mechanic technician hand tools.    

• Must be able to safely  operate  lift trucks.   

Competencies  

• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.   

• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.    

• Decision Quality - Making good and   timely   decisions that keep the organization moving forward.   

• Optimizes   Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.   

• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.   

Travel Requirements  

• This position is expected to   travel approximately   ​ 25% or less ​ .  

• ​ ​ A passport is not   required, but   recommended. ​  

For California residents – please enter or copy/paste the address below into your address bar to review an important notice   regarding   Kenco’s privacy policy.  

https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/  

Disclosures • For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/ • The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. • Per company policy, all internal job postings expire 14 days from the date they are posted.

Benefits offered:   • Medical insurance including HSA, HRA and FSA accounts

• Supplemental insurance including critical illness, hospital indemnity, accidental injury

• Dental Insurance

• Vision Insurance

• Basic Life and Supplemental Life

• Short Term and Long Term Disability

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