Senior Vice President, Analytics

About this role

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description:

SVP, Data & Intelligence

Do you enjoy building the systems, processes and teams that enable exceptional client work? Are you energized by helping analytics organizations scale through operational excellence,   innovation   and collaborative leadership?  

As a SVP, Data & Intelligence at Zeno, you will lead the operational strategy and business performance of the U.S. Data & Intelligence practice. Working closely with practice leadership, client   teams   and cross-functional partners, you will oversee resource planning, delivery operations, financial   performance   and workflow optimization while helping modernize how analytics work is delivered across the agency.

This is an opportunity for a strategic operations leader to shape the future of Zeno's Data & Intelligence practice by strengthening delivery, advancing AI-enabled   workflows   and building an environment where teams can consistently deliver exceptional client outcomes.  

About the Role: • Practice Operations & Business Leadership:   Lead the operational performance of the U.S. Data & Intelligence practice, overseeing staffing,   utilization , forecasting, delivery   operations   and overall business health.

• Resource Planning & Delivery Excellence:   Partner with practice leaders to develop staffing strategies, balance team capacity and ensure client programs are delivered efficiently, consistently and at the highest quality.  

• Operational Strategy & Process Innovation:   Develop scalable workflows, standardized frameworks and   operational best   practices that improve efficiency,   visibility   and consistency across the analytics organization.  

• AI & Analytics Modernization:   Identify   opportunities to   leverage   AI,   automation   and emerging technologies to streamline analytics workflows, improve delivery and strengthen operational performance.  

• Financial & Performance Management:   Oversee forecasting,   utilization ,   profitability   and operational reporting while   identifying   opportunities to improve business performance and delivery effectiveness.  

• Client Leadership & Strategic Partnership:   Provide executive oversight and strategic counsel for select client relationships, partnering with senior leaders to support successful delivery and long-term client growth.  

• Talent Leadership & Organizational Development:   Mentor and develop team members while partnering with practice leadership on hiring, organizational design, succession   planning   and capability development.

• Cross-Functional Collaboration & Practice Growth:   Partner across strategy, creative, earned media, digital and account teams to strengthen integrated delivery while helping evolve the agency's analytics capabilities and long-term growth strategy.  

About You: • 15+ years of experience in analytics, operations, communications, marketing or related fields within an agency,   consulting   or client-service environment.  

• Proven success leading analytics operations, delivery   organizations   or large-scale professional services teams.  

• Experience overseeing staffing, resource planning, forecasting,   utilization   and operational performance.  

• Strong understanding of analytics delivery, integrated   communications   and agency operations.  

• Experience developing scalable operational processes, governance   frameworks   and delivery best practices.  

• Strong financial acumen, including experience managing profitability,   forecasting   and business performance.  

• Experience leading organizational change, operational   transformation   or workflow modernization initiatives.  

• Familiarity with AI-enabled workflows, automation and emerging technologies that improve analytics delivery and operational efficiency.  

• Demonstrated success building,   mentoring   and developing high-performing teams.  

• Exceptional communication and leadership skills with experience building alignment across cross-functional teams and executive stakeholders.  

• Collaborative leadership style with a passion for operational excellence, continuous   improvement   and helping teams succeed.  

Preferred Qualifications: • Experience supporting enterprise analytics, communications   measurement   or integrated marketing organizations.  

• Experience implementing AI-enabled operational workflows or delivery automation.  

• Experience contributing to organizational strategy, capability   development   or practice growth initiatives.

• Familiarity with business intelligence,   analytics   or resource management platforms.  

Pay Range : $160,000-$235,000 USD/yr.

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

      Lev

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