Senior UX Designer

About this role

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!

At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.

Senior UX Designer The Senior UX Designer (UX Focus) is a user-centered practitioner responsible for user research, experience definition, and interaction design across client engagements. You help teams understand users, define the right experience, and turn that direction into artifacts engineers can build. At this level, you translate user insights into clear UX direction and buildable artifacts that help delivery teams ship intuitive, scalable solutions. You keep UX work connected to delivery by aligning with team cadence, surfacing risks early, and validating designs through feedback and testing.

Responsibilities Project / Program Leadership You plan and run UX work across discovery and delivery, keeping research, design, and team alignment moving in the same direction. • Plan and run UX work across discovery and delivery, aligning research and design activities to engagement goals, timelines, and team cadences. • Translate ambiguous problems into clear UX workstreams, priorities, and deliverables. • Surface experience risks and tradeoffs early, including usability, accessibility, and feasibility constraints. • Support sprint rhythms through refinement, planning, standups, and demos to keep teams aligned with experience intent. • Turn qualitative inputs into clear experience narratives, decisions, and next steps.

Delivery and Consulting Excellence You conduct research, define the experience structure, and produce designs that are clear enough to build, test, and improve through delivery. • Conduct user interviews, contextual inquiry, observation, and workflow studies to uncover user goals, pain points, and constraints. • Perform competitive landscape analysis to understand expectations, patterns, and opportunities. • Create personas, journey maps, workflows, and insight summaries that inform product direction and delivery decisions. • Define information architecture, navigation structures, and task flows that guide experience direction. • Produce UI concepts and prototypes that teams can build with confidence. • Document designs with annotations and specifications that enable engineering and reduce rework. • Validate concepts through usability testing and translate findings into refinements and requirement updates. • Maintain experience quality through iteration so usability and accessibility remain intact through delivery.

Mentorship and Team Development You help raise quality across the team by mentoring others and sharing practical UX methods that improve collaboration and outcomes. • Mentor junior designers through feedback, pairing, and guidance on research, interaction design, and problem framing. • Share UX methods and best practices with cross-functional teammates to strengthen collaboration and outcomes. • Contribute to capability building across the design community by reinforcing quality and craft expectations.

Growth and Innovation You strengthen consistency across engagements by contributing reusable assets and improving how UX works within cross functional delivery. • Contribute to UX playbooks, design standards, and reusable frameworks that improve consistency across engagements. • Advocate for accessibility, usability, and human centered design principles in client and internal delivery practices. • Improve how UX integrates with cross functional delivery by identifying gaps and sharing lessons learned.

Requirements This role is a fit for a designer who can run research and interaction design work end to end, communicate clearly, and deliver artifacts teams can build from. • Bachelor’s degree preferred. • 4+ years of experience in UX design or product design. • Strong portfolio demonstrating research, interaction design, and problem solving. • Familiarity with agile or hybrid delivery environments. • Strong knowledge of UX methods, usability best practices, and human centered design. • Strong visual and interaction design capability with attention to detail. • Clear communicator and effective design storyteller. • Highly collaborative and comfortable working with diverse stakeholder groups. • Proficiency with Figma. • Experience with research tools such as Dovetail or User Testing is a plus. • Familiarity with Jira or Azure DevOps for cross functional collaboration.

Domain Expertise Senior Consultants in Product Consulting bring deep expertise in one primary discipline while partnering across others. In this role, primary depth is expected in User Experience, with strong cross functional partnership across the others.

User Experience You own experience design outputs that define a usable experience, and you iterate based on feedback to keep quality intact through delivery. • Plan and conduct research, then synthesize findings into personas, journeys, and workflows. • Define navigation models and task flows that scale. • Produce UI concepts and prototypes, document behaviors, and iterate based on feedback and usability findings. • Ensure usability and accessibility are reflected in designs and maintained through delivery.

Project Management You keep UX work aligned to delivery by matching cadence, surfacing risks early, and staying cl

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