Senior User Experience (UX) Designer

About this role

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. 

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures. Golden CO 500 Golden Ridge Senior   User Experience (UX)   Designer  

Location:  Golden, CO; Indianapolis, IN; Remote     

About the Role  

Allegion's Global UX Services Team is seeking a Senior UX Designer   for   our Digital Order Management software portfolio.   You’ll   own the experience strategy, lead end-to-end   design   and research, and ensure design outcomes advance business   objectives . Our designers collaborate daily with product managers, software engineers, researchers, customer success   professionals, marketing , business leaders,   and   other s   to   design, and deliver software solutions that   create value to our   customers and the ir   business es .   This   new   role will join   a broader Research and Software Solutions   team,   who daily   seek   to scale fast, drive momentum, and delight users .  

We’re looking for candidates with a growth mindset who have experience   on   Agile scrum teams, can drive continuous product discovery, make data-driven decisions, and cite real-world examples of how their design and research led to successful product outcomes. Above all, we seek exceptional practitioners and communicators who understand that building world-class software is a team sport.  

We are open to   US-based remote   employees ,   but   are especially interested in candidates local to the Denver or Indianapolis metro areas. Some travel ( up to   1– 3   times per quarter) may be required.   Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.  

At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance.  

While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion.  

  What You’ll Do  

• Lead end-to-end UX for complex features and journeys: produce journey maps, personas, flows, wireframes, and prototypes; present concepts and rationale to stakeholders and users.  

• Own the experience strategy for initiatives you   lead:   define outcomes, success metrics, and trade-offs; align solutions to product and business priorities.  

• Plan, run, and synthesize research across generative, formative, and summative methods (contextual inquiry, interviews, usability testing, card sorting, heuristic evaluations, etc.) and translate findings into actionable insights and prioritized recommendations.  

• Advocate for and run post-release research and measurement; define and track KPIs (e.g., task success, SUS) and use results to inform continuous improvements.  

• Build   strong   relationships, collaborate closely, and be an active participant in appropriate Scrum ceremonies with your product team(s).  Collaborate with engineers to assess feasibility, perform design handoffs, and ensure the delivered experience matches the design intent.  

• Maintain a recurring   opportunity   backlog and   apply   systems level thinking:   identify scalable opportunities, validate concepts, document insights, and share outcomes with partners.  

• Support the team’s functional excellence by maintaining individual and group tasks on the team’s Kanban board, providing candid feedback through team engagement surveys, and creating and tracking individual OKRs (objectives and key results).   

• Participate in   weekly UX Services   meetings to   advise,   share ,   and critique work.  Participate in bimonthly cross team demos.  

• Mentor junior and mid-level team members in their project work and advise on their professional development.  

• Explore new tools, patterns, and approaches (including AI-assisted design) and share learnings.  

• Be bold and take calculated risks.   

  What You’ll Need   To   Succeed    

• 5+ years of relevant career experience or 3 years and a   Master's Degree   of experience   in UX   with a proven   track record   of delivering impactful insights and solutions , in a large enterprise or mature startup environment.  

• Excellent written, storytelling, and verbal communication skills to help your teammates build empathy for user needs, understand   and leverage   research results, and prioritize and execute proposed design solutions.   

• Strong   proficiency   in   facilitating   an iterative process and creating high-quality   UX artifacts   including customer journey maps, user flows, wireframes, prototypes , research   studies   and readouts   as   evidenced   by your portfolio . Ability to clearly tell the story of user needs, success metrics, and what you learned along the way.  

• Fluency with design patterns for web based and native mobile (iOS and Android) B2B & B2C software applications.

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