Senior Thought Leader Liaison

About this role

Senior Thought Leader Liaison (TLL) - Malignant Hematology

Geography: IL, OH, PA, DC, WI, MI, MD, DE 

Why Genentech

​​​​​​​ We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society.

The Opportunity:

The Senior TLL role at Genentech acts as the lead Commercial enterprise bridge to National & Regional Therapeutic Area Experts (TAEs) across Malignant Hematology, operating as a proactive strategic partner who shapes markets and converts TAE influence into measurable results. The Senior TLL enables demand and patient access by serving as the trusted connection to priority TAEs, converting credibility into enterprise impact, translating scientific insights into commercial execution, and shaping TA narratives that drive belief, standard of care, and competitive positioning. The Senior TLL will demonstrate capabilities to translate TAE insights into actionable feedback to shape brand and squad strategies and execution. The role translates squad priorities into regional Customer Engagement (CE) opportunities and serves as the coordinated interface between external TAE engagement and internal strategy. TLLs operate with agility, adapting focus to evolving enterprise and portfolio priorities.  Success in this role is demonstrated by accelerated speed to peak for priority launches, decision-shaping TAE engagement, and clear impact on therapeutic area and brand strategy based on outcome-based KPIs.

Key Roles & Responsibilities:

• Establish and foster effective partnerships with TAEs  • Enable demand and patient access by influencing TAE perception and advocacy of products through clinical data education, mapping their influence, and mobilizing TAEs as advocates to accelerate product adoption and account readiness • Enable appropriate demand by building trust and accelerating informed decision-making with TAEs across the lifecycle (pre- and post-launch) • Rapidly translate bi-directional insights into execution by synthesizing TAE feedback, competitive intelligence, and market dynamics to shape TA/brand strategy, collaborating with Marketing, Medical, Global and CE partners  • Actively participate in core Marketing and TLL sub-teams (e.g., ad boards, insights, congresses) and lead cross-functional alignment across Marketing, Medical, CE, Compliance, Legal, and Global teams to focus TLL efforts on key TA and launch needs • Proactively shape TAE understanding by providing timely clinical data and competitive context, ensuring misperceptions are connected compliantly to enable informed advocacy and faster patient access • Act with urgency to ensure TAEs have current clinical data and competitive context, compliantly address misperceptions in real-time, and enable informed TAE advocacy to accelerate patient access • Maintain end-to-end accountability for TAEs in assigned scope, from pre-launch identification and engagement strategy through market shaping, advocacy development, and sustained partnership  • Partner with Medical to co-lead overarching TAE strategy for brands, indications, and launches, with TLL owning demand enablement and Commercial engagement strategy while Medical owns scientific exchange; collaborate to ensure complementary execution with clear role boundaries  • Compliantly manage Fee-for-service activities that include TAEs (selection/pull through as appropriate) • Demonstrate agility by prioritizing engagement based on enterprise criteria (launch stage, TAE influence, barrier intensity, tier designation) to maximize impact and accelerate speed to peak  • Works autonomously to make decisions and act, in close alignment with the full product value proposition, customer positioning, and Squad priorities • Drive KPIs tied to speed to peak percentage of market, quality & depth of TAE engagement, and strategic influence on TA & brand decisions. • Accountable for being fully knowledgeable of and compliant with all relevant company policies and procedures, and applicable laws and regulations that govern the conduct of GNE activities  • Face-to-face customer engagement is required to maximize customer impact, requiring travel within the territory, across the US, and internationally as needed

This is a field based position and the ideal candidate can live anywhere in the following areas: IL, OH, PA, DC, WI, MI, MD, DE . . Proximity to a major airport is preferred due to travel requirements.  Relocation benefits are not provided for this role. 

Sr. Thought Leader Liaisons are expected to consistently perform at a proficient level (proficient is defined as leveraging competencies across the business in a consistent, integrated way)

• Customer Understanding - I’m always learning about my customers, what they need, and the world they live in. • Competitive Value Creation - I determine the relevant, competitive, and profitable value story we offer to customers. • Strategy Development - I make smart choices about what efforts will help achieve customers’ goals and our goals. • Execution Readiness - I rally the organization to plan, coordinate, and pull through the strategy together. • Delivery & Optimization Across Channels - I make sure our story is reaching customers in a seamless, memorable experience. • Measurement & Iteration - I evaluate everything we do, and adjust, stop, or start for continuous improvement.

Knowledge/Skills:

• Market & Customer Expertise  • Deep knowledge of National and Regional TAEs with a preference for strong relationships among TAEs within geography • Deep knowledge of each customer type (e.g. HCPs, patients, payers, IDNs, distributors, pathways) and how TAEs may engage with various customer types • Ability to educate and challenge TAEs

• Strategic & Enterprise Orientation  • Understanding of partners, their roles and leveraging thei

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