Senior Testing Specialist

About this role

Job Posting Title: Senior Testing Specialist ---- Hiring Department: Office of Strategic Academic Initiatives ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start Date: Sep 01, 2026 ---- Position Duration: Expected to Continue ---- Location: UT MAIN CAMPUS ---- Job Details: General Notes This position is not eligible for employer-sponsored work authorization. Applicants requiring current or future visa sponsorship are not eligible for employment in this position.

Purpose To administer academic advising and exam administration services offered through Student Testing Service. This works supports the mission of the Testing & Evaluation Services organization at the University of Texas at Austin. 

Responsibilities

Function 1: • Advise and counsel students regarding policies and procedures related to credit by exams (CBEs) processed through Student Testing Services. 

• Lead the communication and dissemination of credit by exam information, including answering questions via email, US and Campus mail, phone call, and walk-in visits. 

• Connect students with on and off-campus resources, including updating and managing content on section website. 

• Consult with IT staff to resolve student billing and petition issues in CBEVO, which is the CBE petition system. 

Function 2: • Manage and supervise computer-based test administrations, including registering clients for national and local computer-based tests, proctoring examinees during test administration and resolving hardware, software, and client issues during test administration. 

• Identify process improvements for efficient exam administrations.  Supervise work of on-site exam proctors. 

• Maintain documentation of exam administration policies and procedures. 

Function 3: • Lead the conversion of paper-based tests into computer-based software, which is the product used to administer the university’s computer-based CBEs. 

• Supervise the administration of exams using computer-based software. 

• Collaborate with academic departmental CBE contacts to maintain accurate exam content. 

• Serve as content expert on software usage and update local software user manual. 

Function 4: • Facilitate, organize, and supervise the administration of national, state, and institutional paper-based testing programs. 

• Consult with vendors to order test booklets and maintain inventory of test booklets, equipment, and supplies for test administrations. 

• Maintain and update appropriate documentation of exam ordering processes. 

Other duties as assigned.

Required Qualifications • Bachelor's degree and a minimum of 2 years' experience in working with students in a higher education program. • Microsoft Office competencies. • Excellent oral and written communication skills. Excellent interpersonal and problem-solving skills. • Detailed orientated. Strong organizational and administrative skills. • Ability to work variable hours, including some evenings and weekends to accommodate testing center needs. • Professional demeanor working with colleagues and clients. • Ability to work cooperatively in a team environment and independently, exercising good judgment as required. • Ability to work effectively with multiple constituencies, including a diverse student population.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications • Master's degree and at least 3 years professional experience in advising students or in a testing services role. • Demonstrated ability to communicate effectively and utilize very strong organizational skills. • Experience using computer-based testing software to create and administer tests. • Experience writing or managing web content. • Ability to recommend and organize new programs and advise supervisor on progress of current programs. • Experience making presentations to student, parents, academic advisors, or similar audiences. • Demonstrated ability to perform multiple tasks efficiently and effectively. • Enthusiasm and the ability to thrive in a high performance environment.

Salary Range $46,600 + depending on qualifications

Working Conditions • Work to be performed in standard office environment

Required Materials • Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor • Letter of interest

Important   for applicants who are NOT current university employees or contingent workers:  You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:  As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and latera

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