Senior Technical Product Manager

About this role

Job Description:

Who We Are We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure — including our own network of omnichannel fulfillment and distribution centers — enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.

Cart.com Fast Facts • 6,000+ customers worldwide

• 1,600+ employees globally

• Headquartered in Houston, TX with international offices in Mexico and Poland

Our Values Cart.com is building a company committed to living out these 6 core values: • Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.

• Think beyond the box: "We've always done it that way" is not a phrase uttered often at our office. We create creative solutions to complex problems.

• Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.

• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.

• Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.

• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

AI is part of how we work. It’s not doing the hiring. We'll use AI in parts of our  process  and we think you should feel free to use it too — for research, prep, whatever helps. But our interviews exist to meet  you , not your best AI-assisted draft. Real people make every call here. Any questions about how this works, just ask:  people@cart.com  

The Role Location: Remote, Central Time (TX Preferred) | Travel: 0–25%

The Senior Technical Product Manager is responsible for driving strategy, discovery, and execution across Cart.com's fulfillment and operational platform. As a senior member of the Product team, you will own complex product domains that sit at the intersection of Operations, Engineering, Data, and Customer Experience, translating operational challenges into scalable technology solutions that drive meaningful business impact.

You will partner closely with fulfillment leaders, engineering teams, and executive stakeholders to identify opportunities that improve operational efficiency, increase throughput, reduce costs, and enhance customer outcomes. This role requires a strong systems thinker who can navigate ambiguity, leverage data to inform decisions, and drive alignment across diverse stakeholder groups.

The ideal candidate combines deep operational curiosity with technical fluency and product leadership, balancing strategic vision with hands-on execution to deliver measurable results across Cart.com's fulfillment network.

What You'll Do Product Strategy & Domain Ownership • Own the strategy, roadmap, and execution for key operational and fulfillment product domains. • Identify and prioritize opportunities that improve operational efficiency, scalability, throughput, inventory accuracy, and customer experience. • Partner with Operations, Engineering, and Product Leadership to define long-term platform capabilities and investment priorities. • Develop business cases and strategic recommendations supported by data, operational insights, and customer feedback. • Influence cross-functional roadmaps and ensure alignment between product initiatives and organizational objectives.

Product Discovery & Problem Solving • Lead complex discovery efforts using process analysis, stakeholder interviews, operational observation, data exploration, and experimentation. • Identify root causes of operational challenges and uncover opportunities for automation, optimization, and product innovation. • Build a deep understanding of fulfillment workflows and develop scalable solutions that improve network performance. • Use operational and customer insights to define high-impact problems and ensure product investments are focused on measurable outcomes.

Technical Product Management • Define product requirements, workflows, and success metrics that provide clarity for engineering and business stakeholders. • Partner with Engineering to evaluate technical tradeoffs and ensure solutions align with long-term platform strategy. • Drive roadmap prioritization and delivery across OMS, WMS, TMS, and adjacent operational systems. • Establish product telemetry and performance metrics to monitor adoption, operational impact, and customer outcomes. • Participate in release planning, governance, and operational readiness activities.

Data, Analytics & AI Enablement • Leverage SQL and operational data to identify trends, quantify opportunities, validate hypotheses, and measure business impact. • Develop analytical frameworks that support prioritization and investment decisions. • Actively utilize AI tools throughout the product lifecycle to accelerate discovery, analysis, documentation, solution development, and experimentation. • Champion the responsible and effective use of AI to enhance both product development and operational performance.

Stakeholder Leadership & Influence • Serve as a trusted advisor to operational and business leaders, influencing product strategy and execution priorities. • Lead alignment across Operations, Engineerin

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