Senior System Administrator- End User Compute (EUC)

About this role

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.  

We believe doing the right thing for our clients and our associates is good business . With a career at the firm, y ou can expect opportunities to create real impact at work and in your community. Y ou’ll enjoy resources to support your career path, a s well as compensation , benefits , and flexibility to enrich your life. Here, you’ll find a collaborative culture that respect s and valu e s differences and colleagues who share a spirit of generosity .   

Join us for the opportunity to g row and make a difference in ways that matter to you .  

Role Summary The Senior System Administrator - End User Compute (EUC) is responsible for the engineering, administration, support, and continuous improvement of the enterprise endpoint environment. This role serves as an experienced technical contributor who partners closely with Lead and Principal System Administrators to deliver secure, reliable, and modern end-user computing services. 

The Senior System Administrator is expected to independently manage complex technical work, implement new technologies, support platform operations, and contribute to endpoint modernization initiatives. This role combines strong operational expertise with hands-on engineering skills to ensure endpoint platforms remain secure, compliant, and aligned with organizational standards. 

This position requires significant experience supporting enterprise endpoint environments and the ability to troubleshoot, implement, automate, and optimize endpoint technologies at scale. 

Responsibilities  Endpoint Engineering & Administration: • Administer and support enterprise endpoint management platforms.  • Engineer, deploy, and maintain endpoint technologies across the enterprise fleet.  • Support Windows, macOS, virtual desktop, and cloud-based endpoint platforms.  • Implement endpoint configuration baselines, policies, and standards.  • Support operating system lifecycle activities, including deployments, upgrades, patching, and decommissioning. 

Platform Operations & Support: • Serve as a senior technical resource for endpoint operations and platform support.  • Troubleshoot and resolve complex endpoint issues.  • Participate in root cause analysis and problem management activities.  • Assist with maintaining platform stability, performance, and availability.  • Support incident response activities involving endpoint technologies. 

Endpoint Security & Compliance:  • Support implementation and maintenance of endpoint security controls.  • Assist with vulnerability remediation efforts and compliance initiatives.  • Support Microsoft Defender Antivirus, Windows Defender Application Control (WDAC), device compliance policies, and endpoint protection technologies.  • Help maintain secure endpoint configurations and operational standards.  • Partner with Security teams to address identified risks and remediation activities. 

Modern Workplace Technologies: • Participate in implementation of new End User Compute solutions and services.  • Support endpoint modernization initiatives, including Microsoft Intune, Microsoft Entra ID, Autopilot, Windows 365, virtual desktop platforms, and Digital Employee Experience solutions.  • Assist with solution testing, validation, deployment, and operational transition activities. 

Automation & Continuous Improvement: • Develop and maintain automation solutions using PowerShell and other scripting technologies.  • Identify opportunities to improve operational efficiency and reduce manual effort.  • Create and maintain technical documentation and knowledge articles.  • Contribute to engineering best practices and platform standardization efforts. 

Project Participation: • Contribute to endpoint-focused projects and engineering initiatives.  • Perform technical implementation activities within established project plans.  • Collaborate with Infrastructure, Security, Networking, Service Desk, and other technology teams.  • Support successful deployment and operationalization of new services and capabilities. 

Qualifications Required: • 5+ years of experience supporting enterprise endpoint environments.  • Strong experience administering Windows endpoint platforms.  • Experience with Microsoft Intune, MECM/SCCM, Microsoft Entra ID, Microsoft Defender, Windows Defender Application Control (WDAC), and PowerShell.  • Experience supporting endpoint security and compliance programs.  • Experience with operating system deployment, patching, and lifecycle management.  • Strong troubleshooting and root-cause analysis skills.  • Ability to independently manage technical assignments with limited oversight.  • Excellent written and verbal communication skills. 

Preferred: • Experience supporting global environments with 5,000+ endpoints.  • Experience with Windows 365, Azure Virtual Desktop, Citrix.  • Experience with Microsoft Autopilot and modern device management.  • Experience with Nexthink, Tanium, CrowdStrike, or similar enterprise platforms.  • Experience in financial services or other regulated industries.  • Microsoft, security, or endpoint management certifications. 

Leadership Expectations  • Operate as a trusted technical resource within the End User Compute team.  • Independently execute complex engineering and operational tasks.  • Mentor junior administrators and share technical knowledge.  • Contribute to technical standards and operational improvements.  • Balance user experience, security, reliability, and operatio

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