Senior Specialist, People Communications and Change Management

About this role

As a Senior Specialist, People Communications and Change Management reporting to the Communications Leader for People@Nasdaq, you’ll play a critical role in telling a compelling, cohesive, and aligned narrative about the various programs, policies, and benefits we offer. You’ll also partner closely with Nasdaq’s People Experience team to communicate about our People Promise—the expression of what it’s like to work at Nasdaq—to candidates and colleagues alike. You will be responsible for leading change and communication strategy, consultation, and delivery for high-profile, mission-critical projects at the enterprise, division or expert team, and local level. These projects are crucial to Nasdaq’s continued success and the further development of our business growth strategy.

You’ll thrive in this position if you’re a highly collaborative, creative, data-driven, and product-minded strategic thinker and HR communications expert who brings a global mindset and passion for communication, change management, and employee engagement to a fast-paced, high-impact environment.

Key Responsibilities  

• Provide strategic communications consultancy to   stakeholders   and own the end-to-end execution   of communications   key projects across the People@Nasdaq   portfolio and beyond,   including   significant   change management   iniatitives ,   new program   launches , workforce and location strategy initiatives,   regional and local statutory requirements,   and more. This includes communication   and   change management planning, drafting and delivery,   channel optimization,   and/or coordinating with other Nasdaq or third-party partners , as necessary .  

• Partner closely with the People@Nasdaq Communications Leader to bring   to life the People Team mission, vision, and thematic narrative   to increase employee understanding of, and appreciation for, Nasdaq’s compelling total offer of benefits and other programs and rewards   in a consistent way   across all channels.    

• Apply end-to-end thinking and an “outcomes-over-output mindset” to help design, document, influence, and communicate about all facets of signature People@Nasdaq workflows/experiences, such as onboarding or promotions, collaborating closely with the product/program owner – and across all areas of People Team – to ensure a holistic, thoughtful, and best-in-class user experience for key moments in the employee lifecycle.   

• Employ   a continuous improvement mindset to suggest, test, and implement   “whitespace” idea s to elevate the   People@Nasdaq   communications   channels   with an eye towards innovation and improving   stakeholder engagement with, and understanding of,   key concepts and relevant topics.  

• Coordinate   closely with the   M&A   Lead and PMO Lead for People@Nasdaq   for all   mergers, acquisitions, divestitures, and   other   M&A activities , including the creation and curation of defined M&A   playbooks   to   facilitate   employee understanding   and reduce disruption and risk   during times of transition, ultimately enabling the desired business outcome s associated with the deal.  

• Work closely with the   People@Nasdaq   Communications Leader to develop the agenda ,   promote ,   and   facilitate   large-scale   People@Nasdaq   Comm unication s events including   a global Manager Forum,   ‘Ask Me Anything’ all-hands, and internal People Team   all-hands town halls.  

• Leverage AI -assisted tools   to create better deliverables and   enable greater efficiency   while   enhancing   with quality ,   consistency , and creativity of people team communication campaigns.   

• Serve as the AI subject expert for People@Nasdaq communications team, which includes scouting new avail a ble AI technologies, developing application use cases and strategies, and optimizing the suite of AI tools in use to produce better outcomes based on company- and topic-specific   preferences and parameters.  

  Required Qualifications  

• Bachelor ’ s degree in communications, human resources, marketing, or a related field.   

• 7-10+   years of experience   in a   corporate   communication s -related role,   preferably with a n HR   focus .    

• Proven   track record   of   deliver ing   high-quality, impactful   employee engagement and change management   campaigns across the HR space .  

• Demonstrated   ability to   influence stakeholders, develop scalable solutions, lead cross-functional initiatives.  

• Clear communicator with experience in collaborative, matrixed environments   who can translate complex information and ideas for a diverse global audience.  

• Exceptional communication skills , including experience liaising with and influencing senior leadership .  

• Working knowledge of   a gile   methodologies   and   applying AI-powered   tools   to communications work flows   and outputs.  

• Growth mindset ,   constant curio sity to learn,   and relentless   passion for elevating the HR communication   function, outcomes for stakeholders, and overall engagement of the company’s global workforce.  

Preferred Qualifications    

• Change management   certification (e.g., PROSCI or similar)   and/or experience desired .  

• Exposure to global teams and cultural nuances in cross-border collaboration.  

This position will be   based in New York, NY, USA   and offers the opportunity for a hybrid work   arrangement   at least   three   days a week in-office, subject to change, providing   flexibility and accessibility for qualified candidates .  

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

What We Offer

We’re proud to offer a competitive rewards packag

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