Senior Specialist, Compliance Training

About this role

Job Description: Department: Compliance  Reports To: Senior Manager, Policy Governance    Building trusted markets — powered by our people.      At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing, and investment solutions to market participants around the world.     We’re building inclusive ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them, and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level.  We strive to provide employees a safe space to network, share ideas, and create opportunities. 

Location Overview   Cboe HQ is located in the historic Old Post Office district; it’s a landmark that blends classic architecture with modern amenities. The building features expansive spaces with high ceilings and large windows, offering an abundance of natural light and panoramic views of the city skyline and the Chicago River.      With its prime location in the heart of downtown, the OPO Building provides easy access to major transportation hubs, including Union Station and multiple CTA lines, making it convenient for commuters. The building is home to a variety of amenities, including restaurants, a fitness center, and collaborative workspaces, creating a vibrant and dynamic work environment in one of Chicago's most iconic areas. 

Role Overview   The Senior Specialist, Compliance Training is responsible for Cboe’s enterprise-wide Compliance Training program. You’ll design and deliver training that translates policies and requirements into clear, usable guidance, supporting a strong culture of compliance and ethics and enabling confident and informed decision‑making. The work is highly visible, impactful, and collaborative, offering the opportunity to see your efforts translate into stronger compliance outcomes across the organization. 

Duties and Responsibilities  

Compliance Training Development & Maintenance   • Develop and manage the Compliance Training calendar, including expected deployment schedules and training development milestones, monitoring feedback and training development progress, and escalating when delivery milestones are at risk. 

• Create and deliver engaging training content across multiple formats (e-learning, microlearning, job aids, assessments, and on-demand modules) tailored to diverse audiences and business needs, encompassing both scheduled and remedial training. 

• Translate complex regulatory and policy requirements into clear, accessible learning experiences that support employee understanding and adherence to company obligations. 

• Serve as primary writer and editor of all training materials, ensuring content is accurate, timely, and appropriately tailored to the topic and intended employee audience. 

• Ensure all training content is traceable to source policies and is updated in response to organizational and policy changes. 

• Identify gaps or enhancement opportunities, and implement improvements based on feedback and training program data. 

• Maintain a centralized training content library and version-control process to ensure materials remain current, consistent, and audit-ready. 

Stakeholder Engagement & Delivery   • Partner with Compliance, Policy Governance, Risk, Legal, HR, and other stakeholders to gather input, lead structured content reviews, incorporate feedback, and ensure training accuracy, relevance, and alignment with approved policies. 

• Implement training delivery approaches that support effective employee learning and enable evaluation of program effectiveness. 

• Communicate changes in training content and procedures to relevant parties and compose training-related distribution communications. 

• Serve as the point of contact for Compliance Training questions across the organization. 

Metrics & Reporting   • Collaborate with metrics team to:  

• Track, analyze, and report on training completion rates, assessment scores, and program effectiveness. 

• Develop dashboards and reporting mechanisms that provide leadership with visibility into training status and gaps. 

• Use data insights to drive continuous improvement in training content and delivery. 

Technology & Infrastructure   • Manage the Compliance Training platform (LMS) and serve as the primary liaison with the supporting technology and HR teams. 

• Evaluate and implement new training tools or delivery channels to improve reach and engagement. 

Compliance Certification, Policy Alignment, & Other Duties   • Support the annual Compliance certification process. 

• Develop and maintain Compliance Training-related policies, procedures, and job aids. 

• Perform other duties as assigned. 

Knowledge, Skills, and Abilities   Policy Literacy and Training Expertise :  • Proven ability to understand and communicate policy requirements through innovative, engaging, and effective learning solutions. 

• Knowledge of adult learning theory and instructional design methodologies. 

Communication :  • Exceptional written and verbal communication skills with the ability to write clearly and concisely for multiple audiences and convey complex concepts in an accessible manner. 

Collaboration :  • Strong cross-functional collaboration and relationship-building skills, with the ability to obtain cooperation and support across multiple departments. 

Effectiveness and Accountability :  • Strong attention to detail. 

• Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced, growth-oriented environment. 

• Strong organizational

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