Senior Solutions Engineer

About this role

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Hybrid Work Policy & Hub Locations BetterUp is a hybrid company that values in-person collaboration. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Arlington, VA.

- Hybrid Expectation: You will be expected to work from your local office at least 2 days per week (or 8 days per month) and should be able to realistically commit to this structure before applying. This hybrid role will require travel up to 25% of the time for client engagements.

- If you are not located near a hub: You will work as a fully remote employee. This remote role will require travel up to 40% of the time for client engagements and internal BetterUp purposes.

This role is open to candidates across the US. Please review the above carefully and ensure the applicable model works for your situation before applying.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

At BetterUp, we help organizations unlock the potential of their people — and that transformation starts with a solution that fits. As a Senior Solutions Engineer, you’ll be the technical architect behind that fit. You’ll sit at the intersection of platform capability and customer ambition, helping our enterprise buyers understand how BetterUp works, how it integrates, and how it delivers on what matters most. If you love translating complexity into clarity and building solutions that scale, this role is for you.

WHAT YOU’LL DO:

- Lead technical discovery sessions with enterprise stakeholders across IT, InfoSec, HRIS, and more

- Build and configure demo environments that bring the BetterUp experience to life

- Deliver high-fidelity, narrative-driven demos tailored to customer goals and buyer personas

- Serve as the technical point-of-contact throughout the pre-sales cycle, including security, API, and integration conversations

- Design scalable solutions aligned to platform capabilities, delivery realities, and product roadmap

- Translate integration needs into clear, technically viable specifications

- Produce Solution Design Blueprints and drive alignment across Sales, Product, and Customer Success

- Support seamless handoffs into implementation by clarifying configuration logic and deployment readiness

IF YOU HAVE SOME OR ALL OF THE FOLLOWING, PLEASE APPLY:

- 4+ years in a Solutions Engineering, Pre-Sales, or Technical Consulting role in enterprise SaaS

- Demonstrated experience building functional prototypes or proof-of-concepts—ideally using tools like Python—to showcase solution feasibility, validate technical approaches, and drive alignment with cross-functional stakeholders.

- Experience working with HRIS, LMS, SSO, or API-based integrations in large-scale enterprise environments

- Strong ability to build and deliver tailored product demos that align to real-world business needs

- Deep understanding of data privacy, security, and compliance in global enterprise contexts

- Excellent communication skills with both technical and non-technical stakeholders

- Proven ability to create clear, reusable documentation that supports implementation and adoption

- Comfort advising across feasibility, architecture, and platform configuration tradeoffs

- Experience gathering and structuring product feedback to inform roadmap conversations

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

- Access to BetterUp coaching; one for you and one for a friend or family member

- A competitive compensation plan with opportunity for advancement

- Medical, dental and vision insurance

- Flexible paid time off

- Per year: - All federal/statutory holidays observed - 4 BetterUp Inner Work days (https://www.betterup.co/inner-work) - 5 Volunteer Days to give back - Learning and Development stipend - Company wide Summer & Winter breaks

- Year-round charitable contribution of your choice on behalf of BetterUp

- 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to re

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