Senior Software Engineer – Quality Engineering

About this role

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ .

ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.

At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here .

Position Overview

As a Senior Software Engineer on the Testing Tools team, you will own the architecture and reliability of the automation frameworks and testing infrastructure that give ID.me engineering teams the confidence to ship quickly and safely. You'll design and build tooling for functional, end-to-end, and security-focused test automation, extend testing coverage into production through canary releases and progressive delivery, and champion AI-assisted testing practices across the engineering organization. You'll work closely with engineering, product, and security teams to raise the bar on quality and resilience for a platform that verifies the identity of millions of users.

Key Responsibilities

• Design, build, and maintain automation frameworks (Playwright, Python, Jest, API automation) that provide comprehensive, reliable test coverage across ID.me's services.

• Develop end-to-end and integration testing strategies for complex, asynchronous, event-driven, and eventually-consistent systems, including workflow orchestration platforms such as Temporal.

• Build and champion testing-in-production practices – canary deployments, progressive/phased rollouts, synthetic monitoring, and automated rollback triggers – to validate real-world behavior safely before full release.

• Own security-focused test automation covering authentication/authorization flows (OAuth 2.0, OIDC), RBAC/ReBAC, secrets management, and tenant isolation.

• Integrate automated testing into CI/CD pipelines (e.g., GitHub Actions) to give teams fast, reliable feedback.

• Apply AI tools to accelerate test authoring, test plan generation, and code review – modeling AI-first engineering practices for the team and helping less-technical stakeholders adopt AI safely.

• Partner with development teams as a testing strategist, advising on testable code structure, coverage gaps, and quality checks throughout the development lifecycle.

• Debug and root-cause issues across frontend, backend, APIs, and distributed services, and drive fixes to closure.

• Define and track reliability metrics (e.g., time to detect, time to remediate) for the systems you test.

Minimum Qualifications

• 8+ years of experience (or equivalent: 6+ years with a Master's degree, or a PhD with 3+ years) as a software engineer in modern web applications and distributed systems.

• Proficiency in Python/TypeScript/JavaScript.

• Hands-on experience with Playwright, Jest, and API automation.

• Experience testing REST APIs, microservices, and distributed architectures.

• Strong understanding of OAuth 2.0, OpenID Connect (OIDC), and authentication/authorization flows.

• Experience testing asynchronous, event-driven, and eventually consistent systems, including workflow orchestration platforms such as Temporal (or similar).

• Strong understanding of security testing, including authentication, authorization, RBAC/ReBAC, secrets management, tenant isolation, and least-privilege access.

• Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, ArgoCD).

• Experience with testing-in-production techniques such as canary releases, progressive/phased rollouts, and automated rollback.

• Strong debugging and root cause analysis skills across frontend, backend, APIs, and distributed services.

• Ability to design automation strategies for complex end-to-end workflows, integrations, and security scenarios.

• Experience using and building Agentic tools (e.g., for test generation, code review, and drafting test plans) to accelerate and scale testing work.

• Experience testing developer platforms, identity platforms, IAM, or enterprise B2B SaaS products.

Preferred Qualifications

Identity & Access Management

• Experience with SAML 2.0 federation.

• Experience with enterprise identity providers such as Okta, Microsoft Entra ID (Azure AD), Auth0, or Ping Identity.

• Experience with SCIM 2.0 provisioning and lifecycle management.

• Experience with Relationship-Based Access Control (ReBAC) using Google Zanzibar, SpiceDB (Authzed), or similar authorization systems.

• Experience testing fine-grained authorization, delegated administration, and multi-tenant permission models.

Identity Verification & Trust

• Understandi

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