ForgeApplyTry it free

ForgeApply · Job listing

Senior ServiceNow Developer (Public Trust) - Remote MD DC VA

ICF

Remote · Washington, DC | Virginia Remote Office (VA99) | Maryland Remote Office (MD99), US$108k – $184k

Tailor your resume for this ICF job in about a minute.

ForgeApply tailors your resume and cover letter to this exact posting, then hands you a ready-to-submit application for ICF's site. Free trial, no card required.

Tailor my resume for this jobView original posting →

About this role

*Candidates residing within a 50-mile radius of Washington, DC, will be required to report onsite daily to a federal agency office in the DC area in the near future.*

We are seeking a Senior ServiceNow Developer to design, develop, and support enterprise ServiceNow solutions across ITSM, ITOM, ITAM, SPM, HRSD, FSM, CMDB, Service Portal, and Mobile Agent. The role requires hands-on experience delivering scalable, secure, and upgrade-safe solutions using ServiceNow best practices, with a strong focus on automation, integration, and user experience. The ideal candidate partners closely with business and technical stakeholders to translate complex requirements into reliable platform solutions that improve service delivery, operational efficiency, and end-user satisfaction. Responsibilities include developing Business Rules, Client Scripts, Flow Designer workflows, Service Catalog items, CMDB models, portals, and mobile experiences; implementing REST/SOAP integrations; supporting releases, testing, and upgrades; and enforcing platform governance and quality standards. The role also provides technical leadership through code reviews, documentation, and mentoring. Required qualifications include deep ServiceNow development experience, strong JavaScript skills, knowledge of ITIL and Agile practices, and relevant ServiceNow certifications (CSA and CAD preferred).

Basic Required Qualifications • Must be able to obtain a Public Trust clearance.

• 7+ years of software development experience

• 4+ years of experience implementing ServiceNow solutions

• 3+ years' experience in CSM or ITSM with deployed Custom Application Development

• Must be able to obtain and maintain a Public Trust clearance.

• US Citizenship is required (required by the federal government for this position).

• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.) as this work is for a federal contract, and laws do apply.

 Desired Skills • 5+ years' experience troubleshooting and resolving technical issues related to ServiceNow implementations.

• 3+ year experience scripting beyond basic ServiceNow scripts

• 3+ year experience in Agile Scrum

• Active FCC or GSA government clearance

• Familiarity with ITIL processes and IT Service Management (ITSM) principles

• Strong technical skills, including workflow configuration, and business rule development.

• Certified in one or more additional mainline certifications, with preference for • ServiceNow Certified Application Developer

• ServiceNow Certified System Administrator

• Certified Implementation Specialist – Human Resources

• Certified Implementation Specialist – Customer Service Management

• Certified Implementation Specialist – Discovery

• Certified Implementation Specialist – Software Asset Management

• Certified Implementation Specialist – Project Portfolio Management

• Strong technical skills in developing integrations for ServiceNow applications

• In-depth knowledge of ServiceNow platform capabilities, modules, and best practices

#DMX24 #icfsalesforce #Indeed #LI-CC1 #Clearance #CCFIT26

Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer .   Together, our employees are empowered to share their   expertise   and collaborate with others to achieve personal and professional goals. For more information, please read our  EEO   policy.

We will consider for employment qualified applicants with arrest and conviction records.   Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with   sincerely held   religious beliefs, in all phases of the application and employment process. To request   an accommodation,   please email  Candidateaccommodation@icf.com  and we will be happy to   assist . All information you provide will be kept confidential and will be used only to the extent   required   to provide needed reasonable accommodations.   

Read more about  workplace discrimination righ t s   or our benefit offerings which are included in the  Transparency in (Benefits) Coverage   Act.  

Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or   assist   with responses during interviews (whether in-person or virtual) is not   permitted . This policy is in place to   maintain   the integrity and authenticity of the interview process.   

However, we understand that some candidates may require accommodation  that involves the use of AI. If   such an   accommodation is needed, candidates are instructed to contact us in advance at  candidateaccommodation@icf.com . We   are dedicated to providing   the necessary support to ensure that all candidates have an equal opportunity to succeed.  

  Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is : $108,006.00 - $183,610.00

DC Remote Office (DC99)

Salary insight

The midpoint of this range ($146k) is right around the median disclosed salary for Washington DC roles listed on ForgeApply ($149k across 1,097 jobs).

Based on live postings with disclosed pay on ForgeApply; refreshed daily. Not an estimate of this employer's offer.

Tailor your resume for this ICF role before you apply.

Tailor my resume for this job

Similar jobs

More like this: More jobs at ICF · Browse all jobs

Free ATS checker · How to Tailor Your Resume to a Job Description (Step by Step)