Senior Salesforce Administrator

About this role

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build.

We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority.

Our Culture & Work Style 🚀

At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from:

- Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results.

- Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact.

- Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry.

We pair that high-velocity culture with a thoughtful hybrid model because we believe flexibility and collaboration both matter. That’s why in the Bay we come together in-office Tuesday through Thursday our high‑impact collaboration days where teams align, strategize, and innovate. Mondays and Fridays are flexible, giving you space for focused work, balance, and autonomy.

If you thrive when you’re empowered, energized, and working with smart, mission-driven people, you’ll feel at home here.

Why Join The Drata Team?

The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth.

- See the Speed: https://www.youtube.com/watch?v=QidTdkGwKMY Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years

- Hear the Voice of the Team https://drata.com/about/life-at-drata: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available.

- Experience the Impact https://www.greatplacetowork.com/certified-company/7044563: See why we are consistently recognized on Fortune's Best Workplaces lists.

- Connect with Us on Socials: LinkedIn https://www.linkedin.com/company/drata/posts/?feedView=all - follow us for company updates, employee stories, and career news.

Job Summary:

Drata is seeking a Senior Salesforce Systems Administrator to support the scaling and ongoing evolution of our go-to-market (GTM) systems. In this role, you’ll be a core contributor to the design, maintenance, and administration of our Salesforce and supporting systems ecosystem - ensuring stability, usability, scalability, and data integrity across the GTM systems stack.

You will report directly to our GTM Systems leader and cross-functional teams (Sales, Marketing, Customer Success, Finance, and Business Operations) to deliver efficient, well-governed solutions in Salesforce and connected platforms such as CPQ, Service Cloud, NetSuite, and Snowflake. This is a high-impact role focused on supporting Drata’s growth from $100M+ to the next level through automation, data quality, and operational excellence.

What you'll do:

- Administer and support Drata’s Salesforce instance and supporting systems, including day-to-day configuration, maintenance, upgrades, and user support.

- Contribute as part of the GTM Systems team to implement roadmap initiatives, working from design through testing and deployment.

- Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support our quote-to-cash process.

- Manage pre-production and production environments, deploy changes using change sets or devops tooling, and ensure integrity of changes made to production systems.

- Maintain field hygiene, object architecture, page layouts, profiles, permission sets, validation rules, and flows to align with data governance standards.

- Troubleshoot system issues, perform root cause analysis, and implement long-term fixes in partnership with internal teams and external consultants.

- Ensure documentation and user training materials are updated and easily accessible; support onboarding of new users and teams.

- Support integrations and data flows between Salesforce and external systems.

- Build and maintain reports and dashboards that support pipeline management, forecasting, customer lifecycle, and revenue operations.

- Conduct regular system audits and health checks, proactively identifying and resolving data quality issues.

- Collaborate with IT, security and compliance teams to ensure proper role-based access, auditability, and system availability.

- Participate in release planning, user acceptance testing (UAT), and post-deployment validation.

- Stay current with Salesforce platform changes and proactively recommend relevant new features or capabilities.

What you'll bring:

- 5-9 years of strong expertise in enterprise application architecture, including Salesforce and integrated tools supporting finance, billing, and revenue ops

- Experience administering and supporting tools within a revenue technology stack, such as Clari, Outreach, LinkedIn Sales Navigator, and ZoomInfo, with an understanding of how these tools support sales execution

- Hands-on experience with Salesforce Sales Cloud and Service Cloud, with exposure to Experience Cloud and a functional understanding of Salesforce CPQ and quote-to-cash processes

- Foundational knowledge of Salesforce development concepts, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform limits, with the ability to read, troubleshoot, and safely extend existing solutions

- Experience integrating Salesforce with third-party tools, using native connectors, managed packages, or integration platforms, and collaborating with senior team me

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