Senior Reporting Analyst

About this role

About Coursera

Coursera and Udemy are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog .

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. Coursera recently combined with Udemy to create one of the world’s most comprehensive skills development platforms.

Why Join Us

At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.

We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to do their best work together. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.

Job Overview:

The Senior Reporting Analyst is responsible for the organization's enterprise reporting strategy and Sigma business intelligence platform. This role works with business leaders to understand how they measure success and develops reporting that helps them monitor performance, identify issues, and understand the operational drivers behind key metrics. This role will establish a unified reporting approach in Sigma that reduces manual effort, standardizes metrics, and provides a consistent reporting experience across the organization.

As the organization's Sigma subject matter expert, the Senior Reporting Analyst is responsible for the administration, governance, and ongoing development of the platform. This includes establishing reporting standards, reusable data models, dashboard design guidelines, security, and development best practices that create a consistent and scalable reporting environment.

The Senior Reporting Analyst will also lead the adoption of Sigma across the organization by promoting best practices, training business users and report developers, and building self-service reporting capabilities. This role serves as an advocate for modern reporting practices, helping teams understand how to use Sigma effectively while reducing reliance on manual reporting and spreadsheet-based analysis.

This position sits in the Analytics Engineering organization which plays a crucial role in building robust and reliable data pipelines and data models that enable data-driven decision-making, powering various analytics, AI, and machine learning initiatives within Coursera.

Responsibilities:

• Partner with business leaders to understand organizational goals, business processes, and how success is measured across functional areas.

• Facilitate discussions with business teams to define KPIs and reporting requirements, while challenging assumptions and recommending alternative approaches when they better support decision-making.

• Develop reporting frameworks that support root cause analysis by allowing users to move from high-level KPIs to the underlying operational metrics and detailed data needed to investigate trends, exceptions, and performance issues. Creates solutions that help explain why performance is changing by connecting executive metrics to the operational activities and processes that influence them.

• Serve as a trusted advisor to business and analytics teams on reporting strategy, visualization, KPI design, and best practices.

Partner with data scientists, business stakeholders, and product engineers to define, curate, and govern high-fidelity data. Your ability to see KPI interrelationships and how they maximize ROI across the business makes you a recognized bridge connecting data and business outcomes.

• Develop new frameworks such as integrating Sigma with Databricks Unity Catalog or dbt semantic layer to ensure robust and high quality reporting.

• Architect scalable and high quality data models in Sigma that acts as the backbone of the reporting ecosystem, allowing general end users to self serve with a low barrier to entry.

• Develop documentation, training materials, and best practices that encourage business users in adopting Sigma for self-service reporting.

Required Qualifications:

7+ years experience developing business intelligence and reporting solutions with a strong data science or business background 3+ years experience in data/analytics engineering with strong experience connecting data pipelines to end state reporting

• 1+ years experience developing conversational analytics and agentic AI solutions

• Proven relationships with business end users with clear understanding of how data is used to power business decisions with demonstrated sto

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