Senior Product Manager, Contractor Managment

About this role

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

About the Team / Product at Justworks

The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value.

By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide.

We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments). That will require you to have a keen intuition for customer needs, risk management, and commercialization. Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience. You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights.

About the Role / What You’ll Work On

The Contractor Pod’s mission is to build one unified product experience for every business that pays a contractor through Justworks, whether that contractor is based in the US or abroad, paid in dollars or a local currency, engaged for a single project or on an ongoing basis. These flows evolved separately over time and don’t yet feel like one product; closing that gap is what this pod exists to do.

Contractor is also often the very first way a small business engages with Justworks, well before it’s ready for a full PEO, EOR, or global payroll relationship. That makes this pod’s work both a product bet and a growth bet: get the contractor experience right, and it becomes the front door to everything else Justworks offers.

As a Senior Product Manager on this team, you’ll drive the roadmap for one or more contractor-focused initiatives, from unifying how contractors get paid regardless of currency or classification, to building bulk and recurring payment capabilities for businesses paying many contractors at once. You’ll scope and prioritize with research-backed case development and work through the complete product development lifecycle to successful delivery. A meaningful part of this role is navigating a genuinely complex regulatory landscape, since contractor classification and pay rules vary by country. You’ll need to build a sharp, data-backed point of view and partner closely with legal and international operations to make calls in areas where policy is still being defined.

As a champion for your team’s focus and productivity, you’ll remove obstacles and develop team camaraderie to ensure maximum, high-quality output that aligns with Justworks’ business objectives. Though not yet actively teaching product management, you’ll operate independently within your scope and clearly articulate the reasoning behind your decisions to your peers and cross-functional stakeholders.

You’ll own execution across the contractor roadmap, working alongside a parallel platform initiative that’s rebuilding the underlying data and identity foundations this product depends on, and making sure product decisions and platform work stay in lockstep rather than drifting apart.

Day-to-day, you’ll work closely with engineering and design to ship against a fast-moving roadmap, and with legal, international operations, and customer-facing teams to understand where the current experience breaks down and how to prioritize fixing it.

Your Success Profile

Responsibilities

• Own and drive the product vision and roadmap for Contractor

• Conduct high-quality research to inform case development and product decisions.

• Demonstrate expertise in the PDLC and effectively tie insights to roadmap outcomes.

• Scope, prioritize, and execute projects to deliver measurable business impact while ensuring clarity on objectives, leverage, and accountability for outcomes.

• Partner deeply with Design and Engineering peers and organize and lead effective team processes and routines.

• Demonstrate a rich understanding of engineering concepts, concerns and tradeoffs, and effectively communicate them to manage stakeholder expectations around deadlines and scope.

• Drive camaraderie with your team while demonstrating effective collaboration with PMs across other pods/teams.

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