Senior Product Manager

About this role

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

JOB TITLE:      Senior Product Manager - Connections REPORTING TO: Director of Product Management LOCATION: Oak Harbor, WA

IDEX HEALTH & SCIENCE, LLC: IDEX Health & Science is the global leader in life science fluidics, microfluidics, and optics, offering a three-fold advantage to customers by bringing optofluidic paths to life with strategic partnerships, solutions, and expertise. As one of the few companies in the world with component, sub-system, and application-level experts, IDEX Health & Science helps instrument developers solve the most demanding fluidic and optical challenges in a wide array of applications. With over 1,000 employees around the world, we believe partnership will change the way the world innovates, leading to new technologies that improve our health, protect our planet, and enrich our lives. For more information visit: www.idex-hs.com

Our formula for success is simple. We work hard to maintain a culture where you can own your work; you are encouraged to try new ideas in a collaborative environment; and you can apply your skillset to enable our clients to gain a competitive advantage in their own market. At IDEX Health & Science, you have the opportunity to work with a great group of people, mentor others, and build a great future.

SUMMARY IDEX Health & Science is a premier manufacturer of fluidic tubing and connections in the life science industry; our solutions connect most of the analytical instrumentation on the market. In this role, the Product Manager will own a section of the fluidic connection portfolio (i.e., tubing, fittings)—from early‑stage ideation and customer discovery through development, launch, commercial growth, maturity management, and end‑of‑life planning. This role requires a strategic, commercially minded leader who can translate market needs and technical insights into a clear product to maintain our premium product position.   As the central point of accountability for product strategy, roadmap prioritization, pricing, and portfolio optimization, the Product Manager will work cross‑functionally with Commercial, Operations, Engineering, and other partners to ensure product success from concept to retirement. Responsibilities include market and competitive analysis, strong customer advocacy, business case development and ongoing performance evaluation to guide decisions.   The ideal candidate demonstrates a strong sense of ownership, proactive problem‑solving, and the ability to navigate complex situations with confidence. Exceptional communication skills and consistent follow‑through are essential, as this role interfaces frequently with internal stakeholders, executive leadership, and customers. This is a position for someone who thrives in a dynamic environment, brings structure to complex challenges, and is passionate about creating innovative solutions that deliver measurable customer and business value. Candidate must have prior experience with fluidic instrumentation.   ESSENTIAL DUTIES AND RESPONSIBILITIES   The requirements listed below are representative of the knowledge, skills and/or abilities required.   • Own the full product lifecycle for connections, including roadmap development, requirement definition, prioritization, and execution of key growth and optimization initiatives. • Lead cross‑functional collaboration with Project Management, Operations, Engineering, Quality, and Finance on all New Product Development (NPD) efforts, including early concept exploration, business case creation, value proposition development, pricing strategy, and commercialization planning. • Conduct rigorous Voice‑of‑Customer (VOC) research , market needs analysis, and competitive intelligence to identify opportunities, define product requirements, and inform strategic decisions. • Analyze market landscapes and competitive offerings to guide positioning, differentiation, and long‑term product strategy. • Partner with Sales and Marketing to develop and execute go‑to‑market plans, launch strategies, sales tools, training materials, and promotional content that effectively support adoption and growth. • Monitor and report product performance across key metrics—including revenue, margin, price realization, forecast accuracy, quality indicators, and customer satisfaction—and recommend actions to improve results. • Create, maintain, and update product documentation , including product proposals for new opportunities, commercial datasheets, application notes, user guides, and technical collateral. • Provide pre‑ and post‑sales support in collaboration with Applications, Sales, and Customer Service teams, ensuring clear communication, timely issue resolution, and a positive customer experience. • Lead annual pricing and portfolio review processes , including segmentation, 80/20 analysis, SKU rationalization, and pricing strategy updates to support sustained profitable growth. • Develop a deep understanding of competitor strategies , technologies, and roadmap directions to proactively identify risks, gaps, and opportunities. • Ensure prompt, transparent communication and follow‑through on requests and escalations from Operations, Commercial, and other internal stakeholders. • Maintain clear, timely project and portfolio documentation , including status updates, decision logs, risks, assumptions, and cross‑functional communication records. • Drive alignment across teams by facilitating discussions, clarifying ambiguous inputs, resolving conf

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