Senior Product Launch Manager

About this role

Join the Team Modernizing Medicine

At  ModMed , we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach:  we hired doctors and taught them how to code.  This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction.   From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work

• 2025 Globee Business Awards:  Gold Globee for “Technology Team of the Year”

• 2025 Black Book Awards:  Ranked #1 EHR in 11 Specialties

• Florida Venture Forum:  Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary: Role: • Drive Launch Outcomes: Act as the primary launch owner for the end-to-end orchestration of product introductions, translating high-level company goals into comprehensive launch strategies and detailed launch plans. • Operational Architect: Master the operational dependencies—including pricing, SKU architecture, legal review, and compliance signoff—to ensure the business is ready to scale the moment the product goes live. • Standardize for Scale: Act as a change agent to evolve and institutionalize standardized processes and tools, driving consistency and efficiency across the entire product portfolio. • Strategic Alignment: Ensure all launch activities are rigorously aligned with both the company's long-term strategic goals and current market demands. • Command the Room: Serve as the primary liaison to senior management, providing high-stakes updates and data-driven presentations that distill complex launch mechanics into clear executive insights. • Cross-Functional Authority: Lead and influence diverse teams across Product, Marketing, Sales, and Customer Success, ensuring every stakeholder is held accountable to their launch commitments. • Enablement Visionary: Partner with Sales and Customer Success leadership to ensure teams are not just informed, but strategically equipped to sell and support new solutions with absolute confidence. • Proactive Problem Solving: Identify potential market or operational risks early, developing robust mitigation strategies to keep launches on track despite high-pressure, high-stress environments. • Data-Driven Evolution: Establish and monitor KPIs to evaluate launch performance, conducting post-mortem analyses to turn data into actionable intelligence for future growth. • AI-Forward Project Leadership: Drive execution excellence using modern project management tools with an AI-forward mindset, leveraging automation and emerging tech to increase launch velocity and accuracy. • Leading from the Front: Demonstrate a "player-coach" mentality, taking active ownership of challenges and setting the standard for a growth mindset and resilience across the launch team. • Commitment to Rigor: Maintain a standard of excellence in documentation and reporting, ensuring that every launch phase is supported by meticulous records that serve as a "single source of truth" for the enterprise.

Skills & Requirements • Bachelor’s degree in Business, Marketing, or equivalent work experience. • 10+ years of experience in product launch, GTM strategy, or product marketing for complex enterprise SaaS software (both organic and white-labeled). • Strong understanding of the Healthcare technology market, including clinical workflows, regulatory considerations, and provider needs (desired) • Strong understanding of end-to-end GTM orchestration and strategic launch ownership. • Proficiency in designing and optimizing cross-functional processes to eliminate operational silos and ensure seamless collaboration. • Proficiency in using modern project management tools (e.g., Asana, Jira, Monday.com ) to drive launch velocity and execution rigor. • Excellent communication skills, both written and verbal, with a proven ability to "command the room" and distill complex launch mechanics into strategic updates for senior executives. • Experience conducting post-launch analysis, including establishing KPIs, analyzing performance data, and translating insights into actionable business improvements. • Familiarity with "leading from the front" in high-pressure environments, managing stakeholders across the organization without direct reporting authority. • Familiarity with using AI as a tool for better efficiency, automation, and data accuracy in the product launch lifecycle. • Commitment to high rigor in documentation, ensuring a meticulous "single source of truth" for all go-to-market activities. • Ability to work Eastern business hours and travel domestically up to 10%.

ModMed Benefits Highlight:  At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

United States • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, • 401(k):  ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. • Generous Paid Time Off and Paid Parental Leave programs, • Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, • Company-sponsored Business Resource & Special Interest Groups that provide engaged and suppor

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