Senior Product Designer (Remote)

About this role

Who We Are Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do Responsible for the design, creation, testing and development of product(s). Collaborates with business and technical staff to move designs from concept into production.

HOW YOU’LL CONTRIBUTE • Consistently delivers designs that are complete without need for clarification on design details • Deeply understands industry patterns, identifying how and when they are effective • Creates new industry patterns when needed, validated with research • Understands competitor landscape and industry trends for use cases, using insight to inform product strategy and identify sustainable competitive advantages • Leverage inputs from user research, usability testing, customer support feedback, and analytics to constantly iterate and improve the product • Articulate design decisions and trade-offs, both verbally and visually, across disciplines • Partner with engineering very closely to ensure design concepts are both feasible at the start, and properly implemented at the end • Required to perform duties outside of normal work hours based on business needs • Other duties as assigned

WHAT YOU’LL BRING Required Education, Experience, Certification/Licensure • Bachelor’s degree or equivalent combination of education and experience • 6-8 years of directly related experience

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) • Expertise with Sketch, Adobe CS, InVision and/or other modern prototyping tools • Proven experience delivering concepts, personas, user journeys, storyboards, user flows, wireframes, and prototypes required for anything from user research to internal feedback gathering • Exceptional communication skills and presentation skills • A self-starter with an ability to excel in a dynamic, ever-changing environment • Excellent interpersonal, relationship-building and teamwork skills • Ability to manage multiple tasks, respond quickly to emergent problems, and focus both on long-range projects and immediate tasks

Pay Range: $112,400.00 - $149,800.00 Annually   This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.   ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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